Patelco Credit Union Noriega St, San Francisco

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• J

  Jared Lozano

  2

  I love the idea of credit unions but this branch gets a solid D- Short-staffed, short hours, and can't spare a roll of quarters of your own money. Not sure why I keep my money here. Will be looking at a new bank soon. 10a - 5p mid week 😂 what a joke

• A

  A Fashionable Condition

  5

  I love Patelco Credit Union and basically most credit unions!! they are far less skeevy than Banks and this specific Credit Union rocks my world for having a notary on staff on a Saturday which is exactly what I needed!! whenever I go there they are exceedingly helpful and will do whatever it takes to get me out that door fast. there is no specific Ada parking as far as I can remember, but that is a high traffic area and there are people are coming and going all the time so the likelihood of getting a very close parking space, if you need one is fairly good. the staff is attentive and exceedingly friendly. I trust these people with my money! 💵💵💵

  Response from the owner

  Hi A Fashionable Condition, Thank you very much for taking the time to post such a tremendous 5-star review for the Patelco Credit Union San Francisco branch on Noriega Street. What you covered in your review is exactly the experiences we strive to provide for our members! That’s comforting you trust us with your money. We gladly accept that responsibility! I will most definitely share your kind words with the team and our Regional Director. Have a great day! Kindest regards, Patrick Member Experience Specialist

• Y

  Yuri Popov

  5

  Pros: - Professionalism of the staff (My car loan did Darren. He explains everything in great detail. He sincerely wants to help you. When I found the car, Darren called the dealer several times to save my time). - Low interest (for car loans this is 2.6%). - Well-functioning web site (this is unusual for credit unions). - This branch works even on Saturday. - If you open a check account, then you receive a debit card and checkbook immediately. - In general, the impression of this credit union is better than that of others (Fire Credit Union and Federal Credit Union). Cons: - On Saturday, this branch is open only until 2:00 pm.

• J

  Joe Sa

  1

  Went to see Rosario on March to refinance my new car. Signed all the papers and thought the deal was done. Thinking now I deal with Patelco and not Toyota, two months later I didn’t receive any billing statement. Found out the reason was because Rosario forgot to finish the refinance process. Because of her mistake, I was late on the month of May car payment to Toyota, which I thought was suppose to be to Patelco ..hope she didn’t ruin my credit score

• V

  Vanessa Ross

  5

  Great customer service and friendly. Small branch yet you get to know them all and vice-versa. They know me by name and very professional.

• M

  MAK DIAMOND

  1

  Staffs are unprofessional . They don’t know what to do with customer . If it possible , i m telling to the owner of this union please send your staffs for tranning !!!!!!

  Response from the owner

  Hi MakTyga, Thank you for taking the time to provide us with your feedback. I’m sorry you encountered such an unfavorable experience at this branch. I work directly with the leaders who manage all the branches. I would like to help but will need more information than what you provided in your review. If you would like to help us to improve, please contact me at [email protected] to discuss the issue further. I need to know what made you feel the staff at this branch were unprofessional and don’t know what to do with customers. I look forward to hearing from you soon. Kindest regards, Patrick Member Experience Specialist

• D

  Don Hogan

  5

  Been with them for many years for checking and savings plus low rates for car and home financing

• C

  Christopher Amoyan

  5

  The manager in 1405 noriega st., helps me and he give me good advice and he is willing to help all the clients 👍

• J

  John Lee

  4

  Good customer service and friendly staff that make sure our day is an enjoyable experience.

• E

  E Won

  4

  Convenient location but only street parking.