Patelco Credit Union Amador St, Hayward

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$2500

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  Patricia MacceiAdkins

  5

  Employees always polite and friendly. If there is an issue with your account they fix it right away. Their money market gives the best interest rate by far than any other banking institution. Getting to the teller is always quick. I've never stood in line longer than a minute or two on their busy days. ATM is located both inside and outside the credit union and they have a guard at the front door to welcome you in. Plenty of parking. They offer other services also if you are interested in making your savings grow. Well worth checking them out.

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  Justin Walker

  5

  Just opened an account and had a great experience. Started from the moment I walked in the door. Joseph greeted me and helped me get situated. He also greeted everyone else who walked in during my time there. He seemed to know most by first name. DeMarco was the one who helped me out. He was very helpful and got my account set up. He was able to answer all of my questions and got me all set up fairly quick. Great customer service all around from everyone.

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  Kelnesha Smalls

  5

  I absolutely love this Patelco branch. They were so helpful and attentive with assisting me in securing a car loan. They even followed up with me while I was completing the transaction at the dealership. I recommend this branch to anyone who is in need of their services. Thank you so much, Patrick, Sam, and their boss who's name I can't spell correctly.

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  Marianne Adams

  4

  There is always a line. The clerks are friendly and the place is clean.

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  Anthony Dree Mcmurry

  5

  I purchased my Toyota Corolla Sport about a year ago. I recently went into the Hayward Patelco Credit Union regarding refinancing for my car. As this was my first time ever refinancing anything, Tia ( The Banker ) was extremely professional and helpful. She was very knowledgable, and had understood my current situation with my interested being so high. She helped me lower my car payment and interest rate to something that is manageable. My over all experience was EXCELLENT thanks to her. She literally gave me everything I had ask for. After banking with WellsFargo for 6 years I am having second thoughts now. Fantastic work and extremely satisfied!

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  Nelia Sheppard

  5

  I am a customer at the Hayward Branc. The entire Patelco Team has always been EFFICIENT, THOROUGH and COURTEOUS. I recently had a banking issue and the EFFICIENCY, EMPATHY as well as COMPASSION, and DUE DILIGENCE was above and beyond any service I've ever experienced with a business institution. The Bank Manager NICKKI was absolutely an ANGEL. She is COMPETENT, does her DUE DILGENCE, while showing COMPASSION, EMPATHY and gives VERY SENSITIVE VALUABLE ADVICE YAY FOR PATELCO HAYWARD BRANCH.

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  Dennis GFleming

  4

  A fine credit union, but the last two ATMs theyve installed have eaten and immediately shredded my cards. No problems with the new one yet...

  Response from the owner

  Hi Mr. Fleming II, Thank you for taking the time to share your recent experiences with our Hayward location ATM. We appreciate the feedback and would like to know more. If you don’t mind, please contact me at [email protected] to further discuss the reliability of the ATM’s at this location. I apologize for any inconvenience this may have caused you. We look forward to hearing from you. And thank you for helping to respond to the question about becoming a member! Kindest regards, Patrick Member Experience Specialist

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  Saul Grooming

  1

  I scheduled an appointment a week in advance and decided to take the day off from work to open couple bank accounts and Yency refused to help me because she said that was going to take about two hours and she didn’t have enough time! I was so disappointed👎

  Response from the owner

  Hi Saul Grooming, Thank you for the review. I'm sorry to hear about the experience you had while attempting to open a couple of accounts; especially when you took the day off from work and had a scheduled appointment. I would like to help but will need more information from you. Please contact me at [email protected] to discuss the issue further and to work towards a resolution. I look forward to hearing from you soon. Kindest regards, Patrick Member Experience Specialist

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  Jeff Johnson

  5

  I use this branch when I need to do in-person transactions and the staff has been friendly and helpful.

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  Dee Cesena Bustillo

  5

  Best customer service and lines are not very long time. Friendly and respectful

  Response from the owner

  Hi Dee Cesena Bustillo, Thank you for the great review you gave our Patelco Credit Union Hayward branch. We appreciate your generosity! If you have any additional comments or feedback, please feel free to reach out to me at [email protected] for assistance. Have a great rest of your day and thanks again! Kindest regards, Patrick Member Experience Specialist