Opportunity Bank of Montana Prospect Ave, Helena

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• M

  Michelle Torres

  1

  Had a good experience with Ken but then when it came to wiring my heloc loan to my personal account I had an absolute horrible experience with Lisa Cramer. She was the rudest person I’ve ever talked to at a bank, I even told her I had two more questions but she seems very annoyed to have to help me, no apology or anything. Made me feel like I wanted to just get out of there. I will never use this bank for any other services.

• D

  Danny Fiscus

  3

  I hope this doesn't slow my loan down anymore than it already is, but here we go.. If you plan on using this bank for a construction loan make sure you start at least 6 months before you plan to build. I have been working with them since December and still haven't got the loan finalized. This is a small uncomplicated construction loan and I have sent them all requested info within hours of being requested. The main reason this has bothered me is because I took the time to start the process early so there wouldn't be delays and I would not have to face the crazy material hike that I knew was coming. Well that hasn't worked as planned since this has taken months longer than I would told it would take in the beginning. So just plan on things taking MUCH longer than promised in the beginning.

  Response from the owner

  Hello, Danny. We are sorry to hear you are experiencing some frustration with the process. A loan representative will reach out to you to assure communication stays on track.

• d

  d Ohs

  5

  Don was great to work with and gave us the best rate in town for our first home mortgage! Everything was handled very easily and kept in house. Would definitely recommend!

  Response from the owner

  Thank you for the positive review and congratulations on purchasing your first home!

• K

  Ken Coopersmith

  5

  Fee free, Money Pass ATM in the drive through lanes.

• N

  Nola Synness

  2

  Slowest drive through banking in Helena.

  Response from the owner

  Thanks for taking time to give us feedback, we will forward this to the local manager for review.

• A

  Amanda Doornbos

  2

  The service is good but they aren't always open for the posted open hours.

  Response from the owner

  Hello, Amanda. Thank you for your message. We continue efforts to provide convenient drive-up hours as we stay mindful of the health and safety needs of our customers and employees. Your message prompted us to review signage to assure it aligns with current hours at each branch. The locations page on the Opportunity Bank website will have the most current hours for each branch. Thank you again for reaching out and for choosing Opportunity Bank! Katie Walsh, Marketing Director