OneMain Financial Lake Washington Blvd, West Sacramento

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$2500

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• M

  Matthew Brandstetter

  1

  Initially, I was referred to One Main Financial for an upgrade to my initial loan that is in good standing. However, the resulting experience was unsatisfactory: submitted all paperwork for an upgrade and waited for two weeks while the website showed a "pending" status. Sent an email asking for an update - no response received. Finally reached someone in the office who said my application had been declined, despite no information from the company nor update to its website.

  Response from the owner

  We apologize for your frustration. We understand that working to improve your financial situation can be challenging, and we try our best to accommodate. Thank you for considering OneMain, and if you'd like to learn more about your application, please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) available. You may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you – AS

• M

  Misty Drew

  5

  Very easy to work with, and they are strait forward when it comes to the loan and what they require for paying it back. I also like the whatever loan amount you get approved for, they make that's how much you get..... whatever fees they need are added to the loan amount

  Response from the owner

  Hi Misty, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF

• K

  Karen Snyder

  1

  Terrible! Never get a loan from One Main!! I was quoted one APR and given a higher one once I got into the office. Opened my account in the Elk Grove office and my account was switched to West Sac without them telling me. Didn't know until I called to see about a one time courtesy payment skip for a month. The girl I talked to said "Oh lets see about refinancing and lowering payment." Since the have all my info, did not think there would be a hard pull and she did not inform me there would be. But yep hard pull!! AND apparently, unlike other companies who give you a courtesy skip payment once a year, they charge you almost the same cost of the payment to skip it!!! Of the $1535 I have paid back, only a little over $300 has gone to the principal. DON'T DO IT!!!!!