OneMain Financial Churn Creek Rd, Redding

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• T

  Ted Smith

  1

  I am using an alias name here. This company uses dishonest tactics. They sent me a notification saying that I was pre-qualified for a loan between $3,000 to $10,000. So I applied online, giving my private information, only to discover that I actually was not pre-qualified. The terms "qualified" and "approved" are synonymous, but the company tried to bail themselves out of their dishonesty by arguing that "approved" and "qualified" are not the same. So I surmise that they use manipulative tactics in order to get your information online (Social Security number, etc) to sell it. I supplied my personal information online because I thought the company was telling me the truth that I was "pre-qualified." I actually wasn't. I was then told that they will remove my personal information from their data base if I wish. I speculate that they are hoping people won't request this, so they can sell your private information. Companies like this need to be exposed for their manipulative and dishonest business practices. Their employees are trained to follow the party-line and justify their actions. This is terrible. The more people that complain the better.

  Response from the owner

  Hi Ted, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS

• j

  joey barry

  5

  Consolidating my credit card bills is what led me to get a loan. The professionalism is why i choose One Main Financial! So, much more than just a money lender and so easy to deal with! Sean made it painless and easy. Outstanding service!!! ALSO This is VERY IMPORTANT during the covid-19 times. I was a little nervous about going into any business. My worries were erased the moment I arrived. The entrance door is locked, they only allow One person inside at a time, I noticed several cleaning agents,hand sanitizer and social distancing was been adhered to. Thank you for the extra caution!!!

• N

  Nikki Hartman

  5

  These people are amazing, they help in everyway they can, I feel like they really care about my personal situation and helping me to keep up with my loan, they have gone above and beyond, I'm very thankful for them, without them I wouldn't have my Harley 😎

• R

  Rebecca Brown

  1

  Terrible customer service. Was told several times that I will call you back in a minute just to have hours or days go by. Not a place I will ever do business again.

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  Cindee Totherow

  5

  So friendly and professional! Great experience ...

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  Rita Augustus

  4

  Great people. Easy to talk to. Very helpful.