OneMain Financial Grayson Hwy, Grayson

Apply for Your Loan within Minutes!

$2500

Get Started Now!

• F

  Fatimah Winstin

  5

  I want to express my gratitude with Grayson Branch!!! Unexpected issues occurred, Ashley, Branch Manager (who came in suddenly on 6/24) and Analia are my saving Grace !! There were internet connection issues on my behalf that wouldn’t allow the process to go, but what sticks out the most is their word was their bond. Analia said she would call after hours to try to resolve and she did!!! It wouldn’t go through because of my area and she said no worries I’ll call in the morning when she gets in and she kept her word!! I received a call a little after 9am.. Analia is very patient and will walk you through the process. Thank You Grayson Branch you guys are phenomenal !!!

  Response from the owner

  Hi Fatimah, Thank you for sharing your OneMain experience. We're happy to hear that Ashley and Analia provided excellent customer service. We look forward to seeing you again soon. – LF

• W

  Wayne Kelley

  5

  I was hesitant about doing a loan but I’m glad I did. Analia was very persistent to help me save money and I am grateful for her. Without her dedication to make sure I received the best service I would still be stuck in a high interest loan. If you are in a bind and need some cash or to refinance an auto loan, go see her and I promise you won’t be disappointed.

  Response from the owner

  Thank you for the positive feedback! -AS

• M

  Mitch Jameson

  5

  Great service here. I went in get some information and was helped by Ana she was polite and very professional. She assisted me with my questions and concerns.

  Response from the owner

  Hi Mitch! Thank you for sharing your OneMain experience. We're happy to hear that Ana provided excellent customer service. We look forward to seeing you again soon. -Marissa

• N

  New Commandment

  5

  Let me start by saying thankful to the staff at this location. I can't remember all of their names but if you go to this location you will see them. Everyone talked to me in the office even though I was just dealing with one representative. It has been a while since I've done business somewhere that has every employee greet you with a smile. Go see the ladies here at this location for you loan needs.

  Response from the owner

  Hello, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – RP

• D

  Dasia Martin

  5

  I was a little hesitant about getting a loan from the office based off the reviews. They are the closest location to me. However, I took a chance and was very impressed with their professionalism. Im not sure who the other reviewers worked with, but the young ladies at this branch are amazing. Ana took her time with me and didn't mind all my questions. Another rep helped keep my children entertained while I signed my documents and I was so grateful for her. Please don't be discouraged by the negative reviews and give this office a try for your financial needs

  Response from the owner

  Hi Dasia, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• T

  Tashawne Cathey

  5

  Mirna was the absolute best!!! The level of customer service and professionalism cannot be beat! She made the process enjoyable. I would DEFINITELY recommend the Grayson office the entire staff was courteous and professional. However, please be sure to ask for Mirna she was absolutely amazing.

  Response from the owner

  Hi Tashawne, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF

• M

  Mayra Padilla

  1

  I’ve been a OneMain financial customer and never had any problems until I recently moved. So the Grayson Branch is the closest to me now, But I’m never going there again! The Grayson Branch has Horrible Customer service! They were so rude and seems like they don’t care about business.Reading though the reviews Seems like they choose who they want to help. They denied my loan after they treated us rudely. So I went back to the former Branch I was going to and they approved us since we were already qualified. I would make the drive to any other Branch then to go back to the Grayson office!

  Response from the owner

  Hi Mayra, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• J

  Jay Bailey

  1

  Absolutely the worst lender ever! I was approved for an amount and then after following up I was told that I wasn’t approved at all. So I asked if I was approved for a lesser amount and was told very rudely NO!!!! That’s ok with me because I was willing to give them 4500.00 in interest for the next 36 months! I have never missed any payments regardless with my creditors and I would have treated them the same! I thought that they were in the business for charging interest to help people even though there interest was less than the credit cards I was already paying. It looks like it is there loss! Not mine! What ever you do please do not choose ONE MAIN FINANCIAL for your debt needs!!!! Absolutely the worst ever!!!!!

  Response from the owner

  Hi Jay, we're sorry to hear that you had that experience and appreciate your feedback. Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - CK

• C

  Carrie Lackey

  5

  I worked with Mirna and she is absolutely amazing! Analia was also very helpful! I would recommend this business to anyone in need of their services! Thank you both so much for making the process easy.

  Response from the owner

  Hi Carrie, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• d

  djuan harvey

  5

  Velma is my name and One Main Financial was great to me and Johnathan was awesome and patience, he was very caring to my needs and got me the funding that I needed. Great staff and you will enjoy them all😘😘😘

  Response from the owner

  Hi djuan, Thank you for sharing! We appreciate you taking the time to leave us a review. Best wishes -JS