OneMain Financial N University Dr, Hollywood

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$2500

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  Rashana Smith

  5

  I wanted to share my experience that I have had with Bianca at this branch. I had become furloughed April of 2020 and it was been quite the roller coaster, but through out this entire process, Bianca has been extremely kind, sensitive, professional, and really took the time to stay on my claim and worked with me on my payments. She never once belittled me or made me feel like I was less then because I was furloughed and could not afford the payments. Bianca has truly been a God send, and One main should use Bianca as the model of how all employees should treat clients. Thank you so much Bianca

  Response from the owner

  Hi Rashana, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! -JS

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  John Jr

  5

  Hector was such a great help. He kept me informed and up to date about everything going on with my loan. He was very professional and very customer service conscious. I really appreciate it!

  Response from the owner

  Hi John, Thank you for the great review! We're so happy to hear that Hector went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

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  joseph sisto

  5

  Awesome staff and very friendly and also very helpful. I totally recommend working with the people that helped aid me through these difficult times and look forward to repeating my experience with this crew and company real soon. Especially because of the times we are all living in, their response timing was a godsend . Thank you ladies again.

  Response from the owner

  Hi Joseph, Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. Have a great day! – LF

• K

  Karen Massey

  5

  Had a great experience with Bianca she was very efficient and quick with my loan wonderful customer service and they value their customers If you are looking for a loan this is the place to do business with!

  Response from the owner

  Hi Karen, Thank you for the great review! We're so happy to hear that Bianca went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. - LF

• j

  jose Guerra

  5

  I like your service. I choose you over other agencies because the vicinity and I was lucky to deal with someone like Bianca. She is real nice. I think she is an asset to your office. Real good. General speaking .very good experience

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  Mister J

  4

  Contrary to the negative reviews, my experience was great. My loan officer, Ana Rojas was great. She was very professional and very caring. I had all my documents ready when I went in. I did not apply online because the best way to get a loan is to go inside the store. Ana went over my credit history with me and ASKED if I wanted to purchase any of the insurances they offer. I was not forced to buy anything extra. My score wasn't the best and I was approved for $2000 with payments I can afford. I suggest anyone wanted to get a loan from them to go to the office in Hollywood on University Drive. Apply in the office and have your documents ready. I highly recommend Onemain and would like to thank Ana Rojas again for her caring help...

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  Lee Jones

  1

  This location is the worse the staff has very bad attitudes. they’re very unprofessional at this location.As soon as I walked in the door I was told that I needed an appointment for this location, I then stated that I have been in before and was never told that. The associate then said it was only for today. After that I worked with Bianca Linarte who did not even introduce herself I had to ask her for her name she was very short and made it seem as if I was wasting her time she spoke of other customers information including first and last name in front of me never did I receive undivided attention during my interaction. After having everything I needed she found away to say no only because I was inquisitive and educated. When I question her she showed major attitude I asked her to please take her personal Emotions and feelings out of the conversation. Don’t waste your time going to this location unless you are family and friends of the staff!!!!!

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  Carlos Trani

  5

  It was easy and fast to increase my current loan. Money was deposit in my account in 30 minutes.!!! Good Job!!

  Response from the owner

  Hi Carlos, Thank you for the great review! We are so happy that you had an excellent experience with OneMain and that our team made the process easy. We'll look forward to assisting you again whenever you need us. – LF

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  Mary Pandazedes

  5

  OneMain Financial has come through for us on 2 different occasions and I can't say enough great things about them. Bianca at the Pembroke Pines, FL location was our agent both times and she is absolutely phenomenal. She is quick, responsive, understanding, and she really works with you to ensure you get the best solution for your problem. Both times we had the money in our account by the next day. Thank you OneMain! We will definitely use you in the future and recommend to our friends.

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  John Heneghan

  5

  Ease of process, & paperwork. In and out for the entire loan? Less than 90 minutes from application, to paperwork signing. Online account management including payment history, balance inquiry and ability to make additional payments towards principal. I dealt with them when it was Springleaf, and it's still as easy as it was before.