OneMain Financial Tech Dr, Ruston

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• A

  Andrew Humble

  1

  I have never posted a late payment since I been with them July of last year. You'd think they care since they took out nearly 200 dollars more than the automatic monthly payment. They don't. It's been two weeks and no refund back into my debit account. All they needed was proof of insurance. No courtesy call. Just a letter in the mail that I never received about the extra payment. "Oh we don't make courtesy calls on that we just send out letters." Oh, I guess anytime you want more business you'll make a call. Not when it's needed to properly communicate with the customer only for more business. I get it. Never again.

  Response from the owner

  Hi Andrew. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• T

  Terry Fultz

  1

  It's Been. Since 08/12/2021 And I Still Have Not Gotten My Money From My Loan Being Approved..So There for I'm Not Happy..

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• e

  emmett wysinger

  5

  My process was quick and simple.I was treated very kindly.The staff was very professional. Overall it was a pleasant experience. I recommend you give them a call.