OneMain Financial Hillman St, Tulare

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• R

  Rob Glasscock

  1

  I tell you what, really not sure how these guys have such high ratings. OneMain came up as recommended for me, so before applying I read their disclosures, and then proceeded to apply. I am self employed, so I checked that box, with no disclosures on what would be expected to prove income. I’ve only been an official business for 9 months, so don’t have a tax return reflecting my current income, but have purchased two vehicles in the last year (Ally/GM Financial) with both companies accepting bank statements to prove income, but OneMain won’t and does not disclose what’s required until after applying. The thing that was very concerning is I applied for $4500, they approved me for $12,500 pending received documentation, and gave me the option to share W2 or give access to see my bank account deposits, just to turn around and say it’s not acceptable. I was called my a lady at the Visalia branch who was rude, didn’t have a manager available, so transferred me to the Tulare branch, where I got equally rude treatment, and was told that I should of called before applying. This was a complete runaround, and waste of a credit ding, and it was painfully obvious that I wasn’t worth their time to even explain, without a W2.

  Response from the owner

  We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• G

  Gary Whiteside

  5

  Great customer service, Cecile did a lot to help me

• P

  Patrick Isherwood

  5

  Fast, professional and trustworthy service. Thank you.