OneMain Financial Hooksett Rd, Hooksett

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$2500

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  Umesh Bista

  1

  Very worst service I ever had got from any financial institutions. They took few weeks to disapproved my loan process, fico score above 795 and monthly income $6k with no car loan , loan I did apply was only 6k. The guy with whom I had to work was amazing , I had to call him 3 times just to know my loan was disapproved. Can you believe it ???? So who would be qualify from your institution if you disapproved with these factors???? I would never gonna apply nor did would recommend to anyone to go one financial for any loan, or I don’t know if you look for color for the loan, if you do then you gotta tell that

  Response from the owner

  Hi Umesh. We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representative would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

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  Lynn McCosh

  2

  I think the staff at the Nh office is very courteous and have had good experience in the past, but this last time not so much!! I was called by the manager and asked if I wanted to take out another loan (still had some due on the one I had). Said yes and go ahead and pull my credit. Unbeknown to me cap 1 had put a late charge on my credit.Everything else was good. Well I got refused by One main. I cleared up the cap 1 problem.I was told my debt to ratio was to high. Well FOR years I have been an excellent customer. Never a late payment,paying ahead and paying off early!! Also other then cap 1 NOT late on anything!! For those reasons alone you would think I would be considered a yes to get a new loan with them Very very disappointed!!! Also I had seemed to get the "run around" between 2 of the associates!! different answers as to why. Not happy at all!!

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  Heidi Hines

  2

  In trying to repair my credit, Credit Karma and Credit Sesame suggested One Main Financial as the next step to obtaining credit. I put in a pre-qualification and was approved. A reprsentative, Kyle called me to go over information and during the conversation I shared that I am a home provider which is my main income. I was assured this would not be an issue as they had customers that where. A few hours later I received another call from Kyle and he shared all that was left to do was to bring in proof of income and all would be set. After being in the office for close to two hours, my application was rejected for lack of income due to they were not accepting my provider income. I shared that I was upfront with this instituition that my main income was being a provider. Kyle shared he was going to hold onto my information and talk to the upper management to figure out why this had happened. It has been two weeks as of today and not one word back. My next letter will be to Credit Karma and Credit Sesame to share the frustration of dealing with this company. That maybe taking them off of recommendations on their site might be a smart choice. People who are rebuilding their credit do not need to be discouraged on a road that is all ready challenging

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  Sharon Rana

  1

  Got an email I was approved, called was told everything was all set and ready to go I got there and wasted almost 2 hours of my time just to be told the girl missed some policy and they couldn't approve my loan... Such bad customer service to lead people on and waste their time for nothing after taking copies of my personal bank info drivers license and all and never once offered the copies to take with me don't ever go here they are horrible

  Response from the owner

  Hi Sharon, we're sorry to hear that you had that experience and appreciate your feedback. Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - AS

• A

  Anthony

  3

  The process was fast, the interest rate is outta this world...35% but my credit sucks from a divorce. So I guess I'm glad I got the loan. It's only been 2 weeks. So far so good.

  Response from the owner

  Hi Anthony, Thank you for taking the time to provide your feedback. Various factors come into play when applying for a loan. Feel free to reach out to your loan specialist to discuss your situation. We’re certain they will be able to help you better understand your concern about interest rates. – LF

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  Diana Griffin

  5

  Quick process, professional staff, Jason and Kyle, that seem to really want to help! Process complete within 2 days and money deposited right into account for me. Awesome service...

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  Rachel Plaza

  1

  I would never recommend this place to anyone. Worst communication with this company! They stock you even when you make your payments. I took out a loan of $5000 in april 2017 and pay $200 a month and I still owe $4572 crazy interest rate! No matter how stuck you are do not go here. You will get stuck with this horrible company forever!!! Do not do it!!!!

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  Anne ODonnell

  5

  Stress free process from beginning to end. Fantastic customer service in an age where that is now a rarity, not a norm. Come see them today, you will NOT be disappointed!

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  DoggOnThePorch

  1

  Careful this is a predatory loan place, definitely look into all of their practice and if you could afford not to then DON’T... they constantly call and ask if you want to loan more money... they will take the interest of the loan first and then go toward the Primary loan... Again if you can afford to go elsewhere, then go... good luck

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  Sherri Gould

  5

  We worked with Kyle. The process was quick and simple. We had the money we applied for online within 48 hours