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• D

  Destin Daniels

  5

  The process was very easy from start to finish. Onemain helped me get the funds I needed with a very reasonable interest rate and payment plan. Chassy from the office here in Panama City was the representative that took care of me and she was so amazing and helpful, she made sure to explain the process to me thoroughly and walked me through everything step by step to make everything as clear and easy for me as possible.

  Response from the owner

  Hi Destin, We're thrilled that you had such a great experience working with our Panama City team, including Chassy. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• A

  Andrew Shaffer

  1

  Horrible, I applied for a loan here online and got approved only to be called by this office to tell me they can't do it, so when I stated well thank you for wasted my time because I have put alot of time in to this, I was told well your very welcome that was the response to me.

  Response from the owner

  Andrew, We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• C

  Chad Henderson

  1

  I have never applied for credit with them yet they are doing hard pulls on my credit reports making my score down. I've never even heard of them before!

  Response from the owner

  Hi Chad. We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• A

  Aleu Limelight

  1

  Went in the other day to see about a consolidation loan of sorts, asked probably 3 times about our OPTIONS and that we had seen another bank already and wanted to know what OneMain had to offer. We'll the woman we spoke to barely spoke to us and was just type type typing away, and printing things. She asked if I wanted to put in the application and were like "wait a minute, what's the numbers for anything. Do we even get to know?" And she tells me my payment expectations and APR at 19% meanwhile my bank offered 7%. Why would I go through with that? She clearly didn't care that we were there for OPTIONS. Not to fully go through with it. Thank you, OneMain, for almost scamming me into a contract due to HORRIBLE communication. I took out a loan once before, and it would've taken me longer to pay that off than my own car of like 6 years. I ignore their phone calls now, and will never go here again. Unless you wanna be roped into impossible fees or you're so desperate you might be homeless or starving, sure they'll help you. Be in debt for 10 years paying off a few measly thousand bucks. Never ever speaking to this loan company again.

  Response from the owner

  Hello Aleu and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• T

  Tamika Page

  5

  Heather was awesome she’s very attentive and sweet thank you Heather for being you🥳🥳🥳

  Response from the owner

  Hi Tamika, We're happy to hear that your loan process went smoothly and that Heather delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• M

  Michael Braley

  1

  I continue to receive special offers and although my credit score is above 700 I’m always turned down. I would appreciate being removed from this mailing list and whatever else they have. I’m upset that their soft inquiry is not.

  Response from the owner

  Hello Michael, please email us at [email protected] with your full name and mailing address so that we may grant your request. Thank you. -AS

• J

  Joshua Heard

  5

  Chassie was wonderful! A Gem! Thank you so much for all your help.

  Response from the owner

  Hi Joshua! Thank you for sharing your OneMain experience. We're happy to hear that Chassie provided excellent customer service. We look forward to seeing you again soon. -Marissa

• M

  Mykelah Alston

  1

  I would give this company zero stars if I could. They are HORRIBLE. Renee especially even Trisha and Cassie and heather. The whole place needs a new staff! They charged my account 3 times and won’t refund me. I’m getting an attorney involved I’ve been dealing with this for 3 days no resolution. And I’m sick of it STAY AWAY

  Response from the owner

  Hello Mykelah and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• W

  William Crews

  1

  I’ve had the worst experience with this company and in particular, this branch. I moved out of state and after months of requesting them to send the title to my vehicle in order for me to register it in my new state of residence, I opted to just refinance and get a better rate. At this point, I asked them to hold the title in order for the new lien holder to request it from them and figured it would be faster than waiting another three months for them to send it. After speaking with the manager and receiving confirmation that they would not send it, they sent it to me anyway. The instructions were clear for them to send it to the courthouse prior to my refinancing my vehicle and then I asked them (and they agreed) to hold onto it for the new lien holder. It’s almost as if they sent it out of spite, or at the very least, the employees and management of this office are completely and utterly incompetent. Stay away from them if you have any reasonable expectation of professionalism.

• M

  Mary Henson

  5

  Very quick and efficient process. Very friendly staff who took good care of me.

  Response from the owner

  Hi Mary! Thank you for taking the time to share your experience. We appreciate your feedback! It's what helps us do our jobs better. Please reach out if you need additional assistance. -Marissa