Old Tampa Bay Title W Cleveland St, Tampa

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$2500

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  Eric Hill

  5

  If you like attention to detail then Old Tampa Bay Title is for you! When it comes to responsiveness, communication, and industry knowledge there is no other title company that is superior. OTBT sets the bar high and delivers every single time. Jenna and Jennifer are the premier Closers in all of Florida. Ralph is always bringing the liveliness to any networking or business development function. Lastly, Andrew brings expertise that is invaluable when there are unique and challenging situations that arise in a transaction. All in all, I wouldn’t chose any other title company to handle my deals! -Eric Hill, Exit Bayshore Realty

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  Susan Anderson

  5

  Old Tampa Bay title has been my go to title company for many years now. The staff is courteous and professional. They always get the job done and get it done correctly. Mr. Ralph Zeiler always picks up his phone and he’s ready to help with any questions.

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  Alex Valencia

  5

  I have followed Jennifer Chelius as my title rep because she is simply the best. Jennifer and her team are ALWAYS on top of things. Jennifer communicates well to my clients, answers all of my questions, I feel supported & everything is handled on TIME. I also love the portal the company uses that helps keep everything tidy & my clients know what to expect next. You guys are the best!

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  Sean Cox

  5

  As a practicing real estate lawyer in the Tampa Bay area, I find Old Tampa Bay Title trustworthy, efficient, and a valuable partner. Thanks for all your hard work. SPC

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  Jennifer Lynn Boleyn

  5

  Jenna Hansen is awesome! Ralph Zeiler is always helpful! They handle my transactions with care & get the job done...even the difficult ones.

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  The Home Loan Expert - Tampa Tim Perez

  5

  We have closed dozens of transaction with Andrew, Ralph, and the team. One of the premier title service providers in the state! Could not say enough about the excellent level of professionalism, communication, and friendliness from everyone! 10/10 every time!

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  Glen Woo

  5

  Ralph and his team over at Old Tampa Bay Title are awesome! Whenever I have a question or a request, they are quick to respond. The service level is better than I've ever experienced with other title companies. I always obtain feedback from my clients as well and they have all raved about how simple and stress-free the process has been with Old Tampa Bay Title. I will continue to do business with them because they make me look good to my clients and have a great follow up system that never leaves me wondering what the status is for my clients.

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  Erik Butzek

  5

  I have had the pleasure of using Old Tampa Bay Title for both my personal business (a refinance) and my professional needs (I suggest all my refinance clients contact them as a Loan Officer). The team is reliable, courteous, friendly, professional, and responsive. The Title business is a tough one, and finding a high-quality company with a repeatable experience is a unicorn....look no further.

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  Paul DeGance

  5

  Another seamless closing by Old Tampa Bay Title. Jenna was great about keeping things moving. Thanks!

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  Gerardo Sanchez

  3

  Poor process and customer service lacking polish. I was trying to get my escrow money back, there was no verification of my identity when picking up my check. It was dropped off at the building front desk for pickup (not associated with the title company, I'm assuming). That is not a good process and the title company should always be in positive possession of funds. Moreover, this check was dated far out in the future and was essentially unable to process the check to get my money back. The check was wet signed so it came across staff in charge who verified the check, but missed this detail. I was not able to get my money until this was corrected. Customer service practically wanted me to take the hours drive back to pick up a corrected check, until they reluctantly decided to wire my money back. It's assumed a company that deals in this industry has solid processes. Beware when picking your title company, it's the attention to detail that counts.

  Response from the owner

  We sincerely apologize for the way you feel. Our service team experienced a glitch in the system that unfortunately dated the check for the actual closing date rather than the date the contract was canceled. To ensure you received your escrow reimbursement back quickly, we endured the expense of wiring the funds back to you. For the past decade, our goal is to provide every client with exceptional service. We work diligently to make sure our systems and processes support nothing but the best service standards. Unfortunately, an error occurred from a glitch in the system that was not recognized. Once again, we sincerely apologize for any inconvenience this may have occurred.