Old National Bank S Green Bay Rd, Neenah

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$2500

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• L

  LA J

  1

  I’ve been frustrated with this bank ever since they changed from Anchor Bank. My auto bill payments failed since then, I was (and still am) being assessed late fees when auto payments don’t go through/expire without notice, it takes forever to make a simple deposit, I’ve been questioned twice now about making a cash deposit over $3000 (not sure it’s legal for them to even ASK but they do), and customer service is HORRIBLE! I’m going to move my mortgage so I don’t have to deal with such horrible service.

  Response from the owner

  Hello, and thank you for sharing your experience. If you would like assistance, our team is available either in person in your banking center or by phone at 1-800-731-2265.

• C

  Caleb Schmidt

  4

  On several occasions these people have gone out of there way to help us. Very personable. Minus one star for - had one time when applying for a loan that they wouldn't let me see my credit report.

• K

  Katherine

  5

  Patrick was awesome when my dad and I visited. He took care of my dad's paperwork himself and made his day a little brighter.

  Response from the owner

  Hi, Katherine, thank you for taking time to share a review. Our team will be happy to hear it!

• T

  TXL

  3

  Bank teller forgot to give back my l card on drive through twice and unfriendly service.

  Response from the owner

  We apologize for any inconvenience in drive-thru. We will also pass along this feedback to our team.

• T

  Tammie DB

  1

  Terrible bank. Poor hours of service. Disconnected departments like loan and home location. Bank elsewhere

  Response from the owner

  We appreciate this feedback. We also have digital tools available that could help to manage your accounts, anytime and anywhere you have access to the internet. To find out more about online banking, visit www.onb247.com.