Northwest Pawn and Gun Central Ave, Billings

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• S

  Squishy Marie

  2

  Didn't really care to take time to look up our chain saw. Just assumed it wasn't worth much money and passed up our pawn. These guys are ok d of right wads if you ask me. . Most everything I've ever brought in they've passed on. I probly won't shop here much and I'll probly just quit considering this a pawn shop to use. Sorry, just haven't had good luck here.

  Response from the owner

  Since we strive to make every one of our customers happy, please get in touch with us so that we can talk about this with you.

• K

  Kara Oisten

  4

  Staff was friendly enough, but wasn't too interested in interacting with us even though we were right in front of them clearly struggling to identify some of the rifles we were interested in.

  Response from the owner

  Please be sure to tell your friends and family about your experience with us.

• c

  cronosmantas

  5

  Pleasant staff and manager. I stop in every couple weeks to purchase movies and the occasional tool and I am cheerfully greeted by the staff and they always treat me with respect, no matter how small my purchase. Not to mention a great selection of items. By far my favorite pawn shop in the Billings area.

  Response from the owner

  Thanks for stopping in! We are glad you enjoyed the experience.

• C

  Corinne Cuda

  5

  I absolutely love this place. First time ever coming in and I don't regret it one bit. The staff was super friendly and helpful in finding the best deals for my used items. Unfortunately I can only give 5 stars and they deserve at least 10. I am confident that I will only be going through them for any pawn needs. They also have very fair offers on in house items, tools are low prices and in great condition too. They definitely offer the best prices of you need to pawn your personal items, I walked in expecting $50 and left with almost $200. I felt so comfortable and welcomed as well. 110% recommend.

• E

  Elizabeth Hodges

  5

  Gold and silver prices are always right on and fair for what spot price I pay. I have purchased a few firearms and no matter who I worked with the service provided was professional and knowledgeable. I have never witnessed any of the problems the previous reviewer made. Just the opposite has been true. I'm a happy and satisfied long time customer of Northwest Pawn and have done business with all of the employees, all of whom are very professional. I have had to bring a couple things back, always in every case I was treated right. I purchase a ton of tools and these guys are always more than fair on price. Great deals, friendly staff.

• H

  HikewithSierra

  5

  The gentlemen who work here are helpful & friendly! HUGE selection of Blu-rays, DVDs, and Guns! Very clean and well lit. What sets this above the rest of the pawn shops in Billings & Laurel is: with every purchase you get a shake of the dice and if you get 5 of a kind you get $100. You can go once a day and roll the dice even without purchase. Super cool business with a lot of assortment on items and a good stop for the Disney movie collector.

  Response from the owner

  Thank you for your kind words. We want every customer to have a great experience!

• S

  Sydney Holm Weitz

  5

  The guys were very nice and easy to work with. They gave us a more than fair price for the DVDs we sold. They went above and beyond by looking up and considdering accepting an item I had brought in that they don't usually carry! I ultimately left with the item but I am still blown away that they even considered it! The store is clean and organized (unlike many others in town). On the way out, one of the guys even bought me a Pepsi from their machine. Seriously, if you are considdering a pawn shop, choose this one!

  Response from the owner

  Great to meet you.

• J

  John Gilbert

  5

  I purchased a CZ 52 from Northwest Pawn and Gun through Gun Pro . It was my first time and they helped me with everything . I received my gun in just two days and for being 67 years old it was in awesome shape.I am very pleased with this and have already recommended them to a friend . Great folks !

  Response from the owner

  Very glad we were able to help you out.

• H

  HappyToBeHuman

  4

  Bought some silver, found out that night that one of the OZ's was a phony. I was very nervous because I didn't get a receipt (by my own choice, I was offered one but had bought silver there before with no problems and it was a relatively small purchase). I went in the next day and found the young man who had sold it to me. He looked it up on the computer and he promptly offered me an exchange or refund. Good service, the only reason for 4 stars is that they shouldn't have had a fake on the shelf even if it was an accident.

  Response from the owner

  I appreciate the post. We have upgraded our old test equipment to keep this from happening again.

• M

  Michael Skaggs

  1

  I would not recommend going here. I went here with an item I purchased from them 1 week ago for $40 including a $100 item. I was going to upgrade. They offered me $5 for the item I purchased from them a week prior for $40 and $15 for the $100 item. So I would have to pay $50 cash for the used item I wanted... I left went to first national pawn a couple of miles away and straight traded my 2 items for an even better one than what these guys had!!!

  Response from the owner

  Mike thank you for your reviews a positive customer experience is important to us. I appreciate you letting us know we didn't meet your expectations. I would like to look into this matter further; would you please contact me at the store (406-256-7871) Thank you and have a great day!