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Title Loans > New York > Stony Point > New City Funding

New City Funding S Liberty Dr, Stony Point

Loan agency
3.9
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(69)
+1 845-942-0020
http://newcityfunding.com/
146 S Liberty Dr #11b, Stony Point, NY 10980, United States
Thursday8AM–8PMCLOSED
  • Thursday8AM–8PM
  • Friday8AM–7PM
  • Saturday8AM–2PM
  • SundayClosed
  • Monday8AM–8PM
  • Tuesday8AM–8PM
  • Wednesday8AM–8PM

Services

  • Business Loans
  • Auto Loan
  • Finance Program
  • Loan Financing

Apply for Your Loan within Minutes!

Reviews

3.9 stars based on 69 reviews

  • T

    Tracy schofield
    1

    Worse company ever.They don't know what they doing.they clearly need to get there information correct..i will never refer them to anybody..there reps are unprofessional..

    Response from the owner

    We are really sorry Ms. Scholfield for any issue or problem that you have had with New City Funding. We are constantly striving for improved customer service, reliable and straightforward information as well as clear communication. If you are dissatisfied in any way please call and speak with our compliance manager as we will try to rectify your problem. We do appreciate your business and hope for a speed resolution.

  • K

    Kevin Carlisle
    4

    They have. Been very nice to me in hoping to get another. Car and I want to use them

    Response from the owner

    Thank you very much for the kind words!

  • D

    Donovan Bryson
    5

    Amanda is great. She made sure I got my title also.......

    Response from the owner

    Thank you Mr. Bryson for taking the time to leave your representative Amanda as well as New City Funding a 5 star review. We appreciate the king words! Glad you got your title!

  • A

    Antoinette negron
    5

    New City Funding is great. Both Dwayne and Nea have worked with me and are very helpful.

  • L

    Lenyn Reyes
    1

    Need more nice people that doesn't hang up on the customer or new customer coming in Just had a lady hang up on us for no reason.

    Response from the owner

    Thanks for taking the time to give us constructive criticism. Since we don't use robot tellers, and use live agents on the phones at New City Funding, there is no auto-answering machine like you usually hear when calling larger banks and agencies, at times the phones get a bit jammed up and calls are lost. I assure you, that at New City Funding, our receptionists and managers don't hang up on customers for no reason. As mentioned, it is a drawback that occurs when we have an overload of phone calls. Please call back immediately and most likely it won't happen again. We apologize for the inconvenience.

  • A

    Angie K
    5

    Even @ New City Funding was great and so helpful!! Paying this new way saves me so much time and really convenient.

    Response from the owner

    Fantastic Ms. Kaley. Evan is one of our best and we appreciate the time you took to leave us such a nice 5-star review!

  • A

    Anita Kuryla
    5

    She was very friendly and very kind when I talk to her on the phone and she answered all the questions I needed to know

    Response from the owner

    We sincerely appreciate the time you have taken to give New City Funding such a glowing review!

  • r

    rhonda hyback
    1

    They are super rude. I can’t express how much I dread when I have to call them.

    Response from the owner

    Ms. Hyback, on behalf of New City Funding you have our sincerest apologies for the headache that you seem to get when calling. First off, we strive to improve our customer service and make life easier for our customers. We have a new ACH auto-withdrawal system which takes away the time you have to spend speaking with a payment representative monthly. Please call 845-942-0020 to inquire or better yet go to our website www.newcityfunding.com and click on 'customer', scroll over 'payment options' then hover 'online auto withdrawal form' you can digitally sign and enter your bank account and routing information right there to avoid the phone call. Again, this alternative, by no means, takes away the fact that you were dissatisfied with our customer service. To resolve that issue please call and speak with our compliance manager. We hope that you have a better experience with New City Funding in the future and once again apologize for the stress you have incurred.

  • J

    Joshua Bell (Josh)
    1

    I just talk to someone from their name Denise she was very rude and disrespectful

    Response from the owner

    Hi Mr. Bell, we apologize for the issue you had with our customer service representative. We are always trying to improve on our service skills. If you would like please call our Compliance Manager at 845-942-0020 and hopefully she will be abl to get this resolved for you. Again, we appreciate your business and apologize for any issue.

  • A

    April Driskell
    5

    I spoke to this girl named yalary very unique name very customer service friendly keep up the good work

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