NBT Bank Genesee St, UticaBank
- +1 315-738-8701
- 270 Genesee St, Utica, NY 13502, United States
Apply for Your Loan within Minutes!
3.3 stars based on 8 reviews
When I call the local number about a vehicle loan I made LOCALLY, I expect to be helped instead of brushed off to a faceless 1 800 number where I have to wait 15 minutes on the phone only to have my call lost and have to repeat the call over again. very unhappyResponse from the owner
Ramon, I apologize that you may have had a poor experience with us. Please give us the opportunity to further research and address your concerns by contacting us at [email protected] -Yolanda
Very unprofessional. No smile . Open an account with lady name Bethany she is rude and unprofessional and dressed unprofessional in the office. Did not explaining the details about a checking account. Needs better training and customer service.
Terrible customer service, Terrible Bank the worst I’ve ever seen, would never do business with them again, absolutely Horrible!!!
Terrible customer service the worst, Horrible Bank, the absolute worst I’ve ever seen, will never do business there again, wouldn’t recommend this bank to anyone!!!
I got paid at my job last week and didn't have my money on the card. Very unprofessional. Have bills to pay... so where is my money going. I have direct deposit. I'm very upset with your system.
This bank is awsome when everybody else denied me they accepted me and granted me a loan so i can start my new business. Thank You NBT!!
Always smiling tellers excellent customer service
Very friendly staff. I always feel welcomed