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Personal Loans > New York > Utica > NBT Bank

NBT Bank Genesee St, Utica

Bank
3.3
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(8)
+1 315-738-8701
https://www.nbtbank.com/locations/utica-financial-center/
270 Genesee St, Utica, NY 13502, United States
Friday9AM–4PMCLOSED
  • Friday9AM–4PM
  • SaturdayClosed
  • SundayClosed
  • Monday9AM–4PM
  • Tuesday9AM–4PM
  • Wednesday9AM–4PM
  • Thursday9AM–4PM

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Reviews

3.3 stars based on 8 reviews

  • R

    Ramon Aiello
    1

    When I call the local number about a vehicle loan I made LOCALLY, I expect to be helped instead of brushed off to a faceless 1 800 number where I have to wait 15 minutes on the phone only to have my call lost and have to repeat the call over again. very unhappy

    Response from the owner

    Ramon, I apologize that you may have had a poor experience with us. Please give us the opportunity to further research and address your concerns by contacting us at [email protected] -Yolanda

  • L

    L L
    1

    Very unprofessional. No smile . Open an account with lady name Bethany she is rude and unprofessional and dressed unprofessional in the office. Did not explaining the details about a checking account. Needs better training and customer service.

  • R

    Rodney Mullenax
    1

    Terrible customer service, Terrible Bank the worst I’ve ever seen, would never do business with them again, absolutely Horrible!!!

    Response from the owner

    We're sorry to hear of your disappointment, Rodney! Please send an email to [email protected] to further discuss your experience. -Yolanda

  • R

    Rodney Mullenax
    1

    Terrible customer service the worst, Horrible Bank, the absolute worst I’ve ever seen, will never do business there again, wouldn’t recommend this bank to anyone!!!

    Response from the owner

    We're sorry to hear of your disappointment, Rodney! Please send an email to [email protected] to further discuss your experience. -Yolanda

  • M

    Miguel Rodriguez
    1

    I got paid at my job last week and didn't have my money on the card. Very unprofessional. Have bills to pay... so where is my money going. I have direct deposit. I'm very upset with your system.

  • E

    Esmir Bajrektarevic
    5

    This bank is awsome when everybody else denied me they accepted me and granted me a loan so i can start my new business. Thank You NBT!!

  • J

    Janelle
    5

    Always smiling tellers excellent customer service

  • L

    Lisandra Rosado
    5

    Very friendly staff. I always feel welcomed

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