Mr Pawn W Mesquite Blvd, Mesquite

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  zoe bryant

  5

  OUTSTANDING!!! Marilyn has personally taken care of me and my family for the past 8 years, and she has found a way to help us through EVERY SITUATION! We have bought and sold so many items, and each time she has helped us research proper values, helped with great prices and reliable information over so many years. I have trusted them with my most important items, and have NEVER BEEN DISAPPOINTED by anyone on the ENTIRE MR. PAWN TEAM. Always truthful, courteous, honest and fair. Always trustworthy. Always helpful. Always... YOU CAN TRUST THESE PEOPLE - no kidding!

  Response from the owner

  Thank You For your business!!

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  Ellen Jewett

  5

  This place is the BEST!!!! I sold a wedding ring yesterday ( to many negative memories) they paid me, I left, didn't take receipt, never looked in my billfold until next day. I was short a $100. I went down, not expecting to much as I had no receipt...I couldn't have been more pleased, they recognized me, called me by name handed me the $100 and made my whole day..God bless them, and thank you for being so sweet...

  Response from the owner

  Thank you for your business.

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  Josh Neeser

  1

  Bought some 90% silver from them, as well as 3 gaming tokens they presented as silver. All 3 tokens were fake. 100% copper. I would not recommend buying silver from someone that doesn’t test it before selling it. Or they knew and sold it anyway

  Response from the owner

  Hi Josh, After further research on the 4 queens silver Strike $10 Casino Tokens it was determined that they did make a CLAD version hallmarked with an 'S" on the back side of the coin. The token itself is not counterfeit, but is not the .999 silver that most of the other silver strikes are. When these were sold to us, we believed that these were indeed .999 as all the ones we have delt with prior were. I apologize for these being presented and sold as silver , when indeed were not. These casino tokens are selling on ebay from $10-20 each as noted they are "clad" not silver. I understand that you are from out of state and may not be coming back through Mesquite in the near future. If you contact me directly I will send you a prepaid label to return them and issue you a FULL REFUND. My contact information is [email protected]

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  Skyler Butts

  1

  I arrived on location to do some business as usual at 5:55 pm. On 7/21/2021. I rushed to get there before they closed because I needed money and the gas light is on. When I tried to open the door it was locked and the two employees working just started at me and would not open the door. I then called the business to talk to the ladies and they refused to answer the phone all three times I called. This is by far the worst pawn shop I’ve ever had to do business with. This incident was the last straw. Why even have business hours if you’re going to close whenever you feel like it. I do a lot of business here and I deserve at least not to be ignored! I’m so upset about this. I hope the Asian woman and the heavy set woman enjoy the extra five minutes they got today. Because now I don’t know what I’m going to do.

  Response from the owner

  Skyler, I reviewed the camera's and YOU are 100% CORRECT. We FAILED as a business, the Manager and employee that worked that day should have not locked the door prior to 6pm and should have opened the door and let you in. There are NO EXCUSES for the lack of customer service on our end. The Manager has been spoken to and rest assure Our hours of operation are from 9am-6pm and the Doors will remain open until that time going forward. My sincere Apologies for our staff's poor judgement in not following our set policies. Jarrod McClung-Owner

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  C Kuzara

  2

  I was very disappointed in the inventory and condition of such. It's a shame there are not better quality businesses here. They even tried passing themselves off as a jewelry store. Ha!

  Response from the owner

  I am sorry that you were not happy with our inventory. As a pawnshop we aquire previously owned peices through our customer base. The jewelry inventory does change weekly. Good luck on your search.

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  Joey Bowler

  5

  Came to Mr pawn for a transfer and left with the knowledge that if I come back I’ll get treated like family, the girls Marylin, Kristina, Nancy and Bernice always help me and answer my questions and even go to the point of looking at other stores for items I need. I started here with whim and left with satisfaction that I’ll be a long term client from here on out. Definitely recommend for all firearm and ammo needs as well as the occasional gifts of jewelry.

  Response from the owner

  Thank you for your business, I am happy to have you as part of the Mr. Pawn Family :)

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  Jan Lemanski

  5

  Very friendly and helpful - especially Nancy - thank you!!!

  Response from the owner

  Thank You For Your Business!! :)

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  Gary Hill

  5

  Fantastic experience every time I've gone in! Accommodating and friendly Staff without fail!! I always feel welcome when walking in and more often than not am greeted by name!!! Highly recommended by a very Satisfied Customer!!!

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  Carlos Castro

  5

  The staff is very helpful and nice. Marilyn is my favorite! Bernie and Janice are also great. Plus they have a great gun selection with competitive prices. I really recommend this store.

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  THUNDER 45/70

  5

  I have been going to Mr Pawn Mesquite for many years and have always found it to be a very Pleasant experience. If there is a tool i need i always check there first and most of the time i find it there. The products they sale there are always in great shape and i haven't had any issues. I deal with Bernie and Marilyn most of the time and Janice when she is there. These Ladies are Very Awesome and know their stuff.. I also check the other Mr Pawn locations online for things i am looking for. Keep up the Great work Ladies!! Five stars for you!!!