Mountain America Credit Union 500 W, Woods Cross

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  Deanna Creller

  5

  We LOVE Mountain America Credit Union! The Woods Cross Branch is by far the best! Our most favorite person is DeAnn. She is amazing! She has been so helpful to me and my husband. We LOVE U DeAnn. Greg & DeAnna Creller

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  Travis Hoyt

  5

  I must say since I starting banking with MACU instead of large banks (Wells Fargo and Bank of America) I realized what banking should really be like. I have been profoundly impressed with their online branch, mobile app, and customer service. This branch in particular went above and beyond to show me what it meant to be a MACU member. I opened a MyStyle checking account to go along with an auto loan (0.25% discount on the APR) and savings account I had. Millie, one of the bankers here, helped me get a promotional offer that put an extra $100 in my account just for opening it. She also helped me get preapproved for another auto loan. Later in the day when I went to the dealership, MACU's indirect lender wanted to raise the interest rates to take a cut for himself. I went back to the branch and Dakiri helped me get a workaround that would get me the preapproved rate even though there were some missing details about the car I was going to get that changed the rate I was eligible for. She got her manager involved and even called corporate to lobby on behalf of me and in the end she was able to get me the advertised 2.74% APR which is really nice. I get about 8 times more interest in their savings account compared to my Wells Fargo savings account, so I've found a new home for my money! I also plan to sign up for their VISA, it has excellent single-digit APR and good rewards points. If you've been thinking of banking with a credit union, MACU is the way to go, especially the woods cross branch.

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  Amanda Endo

  5

  Very friendly and Professional (during times like these both are hard to come by)

  Response from the owner

  We’re happy to hear that you’ve had a great experience with us, Amanda! We’ll be sure to pass your kind words on to our team!

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  Crucifixion

  1

  Been banking here for years. It's been on decline lately. Wait in line forever. They screwed up my account for Android pay. I go to the Centerville location from now on

  Response from the owner

  Hello, Sorry to hear about your bad experiences here at this branch. We use this feedback to try to improve so thank you for bringing this to our attention. If you have any other specific comments or concerns, feel free to email us at [email protected] Thanks!

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  Jeremy Rhodes

  3

  Went to get some quarters, they said they had a roll. Very disappointing.

  Response from the owner

  Hi Jeremy - we're so sorry for the negative experience you recently had with us. We will pass your feedback regarding the roll of quarters to our branch team so we can improve. Thanks for reaching out!

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  Justin Hill

  5

  Super friendly staff. I enjoy my visits.

  Response from the owner

  Thanks for sharing your kind review, Justin!

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  Coedy Hadden

  5

  Everything I needed, plus friendly helpful customer service.

  Response from the owner

  Thanks for the great review, Coedy

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  Ofelia De La Paz

  5

  It was a very nice 👌 and excellent service

  Response from the owner

  Thank you, Ofelia! We hope you have a wonderful day!

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  Jeremy Rhodes

  3

  Went to get some quarters, they said they had a roll. Very disappointing.

  Response from the owner

  Hi Jeremy - we're so sorry for the negative experience you recently had with us. We will pass your feedback regarding the roll of quarters to our branch team so we can improve. Thanks for reaching out!

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  John Mitchell

  5

  Best bank for your money to be in or to get from