Mariner Finance Lebanon Rd, Old Hickory

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$2500

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  Missi. Z

  5

  I had such a wonderful experience! Heidy was amazing! Everything wast fast! Customer Service was excellent and everything was explained to me in great detail! If you’re looking for a Loan with great people and amazing service, please make sure you stop by! Heidy and Kim are amazing! You won’t regret it!!

  Response from the owner

  Missi. Z, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Janet Hood

  5

  They are always very pleasant when I come in is not the first time that I’ve used mariner finance . Each time I’ve come in they have treated me with respect and courtesy. They are very pleasant. I would recommend them to anyone that needs assistance.

  Response from the owner

  Janet Hood, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Michael Cotten

  5

  They have been extremely helpful every since I relocated from NC to TN 7 months ago! The loan process was thorough, professional, and fast!

  Response from the owner

  Michael Cotten, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Joi Burr

  5

  I have been doing business with Mariner Finance for years now and have never had an unpleasant experience. They always work to find the best possible deal for me and are easy to work with on all aspects. They are simply the best!

  Response from the owner

  Joi, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  C WHITE

  5

  My experience with Heidy was friendly and professional from beginning to end. I HIGHLY recommend this business for your loan needs. They will not disappoint!

  Response from the owner

  C WHITE, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Tom Cole

  1

  When I first took out my loan I had no issues I paid it off and later found myself in need again. The second time started out just as smooth as the first, but then management changed. Now, every quarter I get an unauthorized hard inquiry on my credit report. Which lowers my credit score, keeps me from being able to refinance with another company for a lower rate, and negatively effects my life in a plethora of other ways. I am in the process of filing a complaint with the Attorney Generals Office. STAY AWAY!!! They have went from being a company I would have once highly recommended to one i cant wait to get away from. Its amazing what a difference one person makes in an organization.

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  Stevie Hethcote

  1

  We had a loan through Personal Finance that got moved here when Personal Finance closed. Our truck was used as collateral and was totaled during the tornado. Now instead of letting us use the insurance money for a vehicle and continuing to pay off the loan that we have never missed a payment on since we got it in 2017, they took the money and now we can't get a vehicle. We will NEVER do business with them again they are taking advantage of victims of a natural disaster! They are horrible people!Stay away from them!So we just talked to Mariner and because State Farm is taking to long to pay them, they are taking more money out of what we have left!

  Response from the owner

  Stevie, Mariner Finance takes all customer concerns seriously. We appreciate you bringing this matter to our attention and are disappointed to hear that your experience was not consistent with the high level of service our customers have come to expect. After review of your comments and the account in question, it is our understanding that Mariner Finance is waiting for additional correspondence from your auto insurance provider (State Farm). Please contact our Customer Relations Department at 844-338-2080 to discuss in more detail.

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  Frances Jones

  5

  It started with my husband having a loan with them. Then I came on as co-signer. He has faithfully paid his bills and earned their trust. They respect and honor that and make getting a loan easy. I feel confident in dealing with them financially.

  Response from the owner

  Frances, thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Jeremy Mullins

  5

  Very pleasant experience. Professional staff and very helpful and knowledgeable. Fast service and caring staff. Highly recommended. Really good folks there.

  Response from the owner

  Jeremy Mullins, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  raccoonfacebree

  1

  If I could give it less than 1 star I would. I dropped off a payment there through their so called security drop on a Saturday when they were closed. Monday morning I get a call saying they never received the payment. They have no security cameras there which stuns me, and he said he would check with landlord and if they could prove i was there, then there wouldn't be a problem. They didn't check with other businesses, and in fact I had to call Dunkin Donuts just to check. They did have me on camera. Guess what? Mariner hedged and said they couldn't see me clearly dropping off an envelope, though they saw me going to the door...wth? why would i travel all that way and get out and go to the door if I didn't have a payment? Stupid a-holes. The manager is a d__k, his boss, Jordan, is a d__k. I finally spoke with the VP over TN. He was the only decent one, but I am still on the hook for a payment that got stolen by either an employee or cleaning staff or any of the other losers that have a key to the place. Once I am done paying off the loan, I will NEVER deal with this place again, and if you're smart, you won't either.