Mariner Finance Macon Rd, Columbus

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  Bert Reed

  5

  I had a most pleasant experience with the Columbus, Georgia office yesterday. Miss Rhonda helped me get back on track with my finances after a family member that was helping me during an illness took advantage and really messed me up. I've been doing business with Mariner for a number of years, from down in Central Florida all the way up here. Mariner personnel are the best. Thank You Bertrand F Reed

  Response from the owner

  Bert Reed, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Sequarielle Seay

  1

  I paid off my account with this company. I ask for a letter to remove from credit report and they wouldn't provide it. The lady act as if she worked for the credit bureaus and knew what she was talking about. The credit bureau specifically told me to ask for this letter. I would recommend going to 1st Franklin. They are providing me the letter with no hesitation. Don't just think about getting the loan think about your credit and your future.

  Response from the owner

  Sequarielle Seay, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  James Daniel

  1

  Over week long with very decent credit over 700.After giving all info was told that I need two years of tax records due to me being a 1099 contractor worker. I drive 18 wheelers and gave you guys pay stubs.. never could get an answer response nor call.Wild experience with good credit.. Oh well

  Response from the owner

  James Daniel, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Serena Bishop

  1

  Bought a metal building, thought financing it would be a good idea so I could just pay it off in 3 or 4 months as opposed to coming out of pocket with the entire amount. If I would have known Mariner Finance doesn't send a monthly statement or bill so a person can keep up with what they owe, I would not have financed my purchase. I mean, who doesn't send a bill or statement to their clients so they know where they are in the debt? Never again will I use Mariner Finance.

  Response from the owner

  Serena Bishop, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  bilbo2shire

  5

  The Young Lady was very business like. She only asked questions I felt She needed and I also feel She was very familiar with Her equipment for She moved around getting information and placing information where needed. No Time Wasted, GOD BLESS!!!

  Response from the owner

  bilbo2shire, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Vans Lindsey

  1

  The worst customer service ever.They don’t let you get out a word before cutting off your sentence.If people don’t want to come to work then stay home.No one forced you to come to work and they all had bad attitudes.

  Response from the owner

  Vans Lindsey, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  cherhonda gholston

  3

  Didn't like the fact I made a mistake and paid an extra payment on my account. They decided themselves to keep it and apply to my loan. I needed that extra payment back like they said they would issue back after I brought my bank statement. That was wrong in all ways.

  Response from the owner

  Cherhonda, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Corazon Miller

  1

  They made it very hard for me to get $1500 loan. Even tho I had all the requirements. Kimmy was un-attentive to me and unhelpful to my situation. At one point she became defensive and disrespectful while I was voicing my situation. At the end of a already frustrating experience, Kimmy says to me “You’re denied. Sorry but we gotta look out for ourselves”. Just wow. Horrible company.

  Response from the owner

  Corazon, we appreciate you bringing this matter to our attention and are disappointed to hear that your experience was not consistent with the high level of service our customers have come to expect. We would like to hear more about your experience and look forward to hearing from you. Please contact our Customer Relations Department at 844-338-2080 to discuss in more detail.

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  Mercedes Vazquez

  5

  I absolutely love ALL the ladies at the Macon rd, Columbus Ga location. Truly went above and beyond and all pitched in helping my husband and I. Even stayed after hours till completed. I absolutely recommended Mariner Finance to anyone who has any financial needs. My husband and I will be long term customers !! Thank you Ms Cindy, Ms Rebecca, Ms Kim and Ms Dakota. Truly wonderful women.

  Response from the owner

  Mercedes, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Charleane Jenkins

  5

  The loan officer was very pleasant friendly and informative in presenting every offer available to me with the best options to repay the loan in a timely manner that would be beneficial to me and my family.

  Response from the owner

  Charleane, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.