Mariner Finance Louetta Rd, Spring

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  Daniel D.

  5

  Once again Mariner Finance has allowed me the opportunity to realign my finances through an effortless and blazing fast loan application; acceptance and funds disbursement. For the second time; this was made possible thanks to my loan officer, Maritza. Again she made the process smooth and painless, and went to bat for my needs. Thanks to Maritza and the gang at the Mariner on Louetta/Holzwarth Rd. in Spring, Texas! I highly recommend this branch.

  Response from the owner

  Daniel D., thanks for the great feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Monte Grant

  5

  Loan process was very easy and Maritza had great explanations for my questions. This is my second loan and have been pleased with all steps including ease of payments. Thank you.

  Response from the owner

  Monte Grant, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  p1msMary Ortiz

  5

  The young lady that helped me, Marita explained everything to me step by step and the others that were in the office we're so friendly and pleasant that it made my final decision so easy to make for my future. Great place and I will recommend them to anyone that I know that need a little help with finances issues

  Response from the owner

  p1msMary Ortiz, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  david Huffaker

  5

  Marieta was very kind and professional who guided us into the right loan for us with a low rate . The service was prompt and we were on our way within an hr. I would definitely recommend them if you find that you need a loan .

  Response from the owner

  david Huffaker, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Adam Newsome

  5

  Had an unfortunate death in the family and I needed some emergency funds. It only took a matter of minutes to get everything set up. Dee was very helpful in getting me squared away. Thank you!!!

  Response from the owner

  Adam Newsome, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Lula Lewis

  5

  Mariner finance are awesome customer service are awesome take there time to help you and get done what need to be done with no hard work would refer anyone to you thanks

  Response from the owner

  Lula Lewis, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Walter Tompkins

  5

  Christi was very friendly and answered all of our questions and walked us step by step through the loan process. She is absolutely the very best at her job and makes a person feel like they are welcomed into the office.

  Response from the owner

  Walter Tompkins, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Tee Franklin

  1

  The staff is friendly! but I didn’t like the experience I was approved over the phone the same day I applied. The next day I went to complete paperwork and was denied because of my mileage. The same mileage I told them the day before….I don’t recommend this place.waste of time!

  Response from the owner

  Tee Franklin, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

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  Cindy Reed

  5

  My experience with Mariner Finance has always been very positive and this last time is no exception! Christie was professional and personable. I felt comfortable and was treated wonderfully! I do recommend Mariner to other needing a personal loan. I will give them my business again.

  Response from the owner

  Cindy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

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  Kevin Pennington

  2

  I originally enjoyed my experience with them, the staff was help but my recent experience was not the same. I don't understand how the company has a log in for customers to pay their loan online and on this app, with ALL of your information, it says that you "qualify" for a certain amount but when you reapply the actual amount you qualify for could actually be thousands of dollars lower than what you were offered on YOUR account, with YOUR information already there. It runs a soft credit report when you apply and it says that you are approved then when they run your hard credit inquiry that initial amount offered lowers significantly. How does a soft credit report and a hard credit report differ that much? How does the fact that my credit has INCREASED make my offer significantly lower? There is a lot of things about this that makes NO sense what so ever.

  Response from the owner

  Kevin, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.