Mariner Finance Hwy, Missouri City

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• R

  Ron Larson

  5

  We have a great deal of respect for Mariner. Their web site is so complete. The options on doing thoings with them is great.

  Response from the owner

  Ron Larson, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  Doroteo Sanchez

  1

  Worst loan company I have ever had I will never use them again they talk rude to you and It took a week to find out if your approved or not I wouldn't even recommend to my worst enemy

  Response from the owner

  Doroteo Sanchez, we apologize that you had an unfavorable experience. Our goal each day is to provide superior customer service. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• B

  Bertha Mendoza

  5

  They made it really easy and convenient to do business with them

  Response from the owner

  Bertha Mendoza, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• D

  Deborah Sotomayor

  1

  This company sends unsolicited mail with checks in my name that could potentially be cashed by anyone! They do not answer the phone, either. I wouldn't accept a loan from these people even if I needed one with the lack of professionalism i see so far.

  Response from the owner

  Deborah, thank you for your feedback. A firm offer of credit, which in this case is a "live loan check”, also known as a “Loan by Mail” is a direct mail loan offer that complies with all applicable state and federal regulations and is extended to credit qualified individuals. If you would like to be opted out of any credit offers going forward, please contact our Customer Relations Department at 844-338-2080. Customer Relations is available M-F 8:30am-5pm Eastern Standard time and we are always happy to assist.

• L

  Linda Becerra

  4

  It was easy to renew my loan I was able to do it online and have my check deposited to my account couldn’t ask for nothing better then that. Thank Natalie for helping me out.

  Response from the owner

  Linda, thank you for the feedback! We appreciate the time you took to share your experience with us and we look forward to working with you in the future.

• J

  Jenny Talks

  3

  The person who helped me was perfect and pleasant. However, the whole process of refinancing for just 300 took a whole hour. I was shut in a very hot room for a long time. I heard her calling my job asking for me. Even though I was wearing a work uniform. Kind of awkward since I'm new and the people at my new job were receiving a phone call. I had to explain the next day what that was about. I opened the door for air. Just took way too long and I didnt like being shut away in that room with a closed door like I was in a Dr.s office or something. Not the best experience.

  Response from the owner

  Jennifer, we apologize that our branch did not meet your expectations. If you would like to discuss your experience in greater detail, please call our Customer Relations Department directly at 844-338-2080 or message us at https://www.marinerfinance.com/customer-support/.

• G

  Gladys Thomas

  4

  It was a pleasant experience and it didn't take very long. The representative did a good job.

  Response from the owner

  Gladys Thomas, we are happy to hear about your positive experience! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• M

  Miss D.

  1

  My loved one had a loan from these people. He passed away, I notified them, they said they would cancel the auto-pay and "sorry for your loss". A month later, they still took the payment, no phone call to us, no letter, just took the payment from a deceased person's account. I would highly recommend going to Lending Club for your loan needs and not these scammers

• N

  Nancy Cooper

  5

  I was totally impressed with Kendra. She handled everything very professionally. We completed everything over the phone. I would recommend her to my friends

  Response from the owner

  Nancy, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.

• R

  Robert Hardison

  5

  My recent experience at the Missouri City, TX branch was very pleasant. The Agent Kenia Lazo was very helpful and knowledgeable. I was treated in a very professional manner and graciously welcomed back as a repeat customer.

  Response from the owner

  Robert, we love to hear great feedback about our employees! Thank you for being a Mariner Finance customer. A referral is the greatest compliment for a job well done. Be sure to let your friends and family know about the Superior Customer Service you received during your visit with Mariner Finance.