Loan Store N Broadway Ave, Moore

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• A

  Austin Lam

  1

  The worst experience I have ever had with any company by far. Called an hour or so before close and SPECIFICALLY ASKED "what do I need to come get a loan TODAY" only response I was given was what all paperwork was needed and said I said great will be there as doon as I get that stuff put together. Used google maps to get to the location they had posted online. After pulling up I realized the address was not correct. I called back to be told the new address and told them thanks I would see them soon.. now 25 minutes before close by the time I arrive. When arriving I walked in to be told after a total of three times speaking to them that I would not be helped today due to closing soon. Explained that I had spoke to them multiple times stating I was on my way, and the extremely rude and disrespectful SUPERVISOR's response was that I must have talked to her assistant who just left because she never spoke to anyone! Then when I explained the situation she became even more disrespectful and acted as if I was the problem from lack of information! As I was leaving she then told me BYEEE as she mean mugged me while I exited the building. I am a very understanding person ALMOST 100% of the time but this was absolutely the worst I have ever been treated from somebody in a business in my whole life.. I will never go nor recommend to go here for as long as I am alive! Will be sending prayers her way!