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Title Loans > New York > Uniondale > Jovia Financial Credit Union

Jovia Financial Credit Union Charles Lindbergh Blvd, Uniondale

Bank
2.1
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(5)
+1 516-561-0030
https://www.jovia.org/
51 Charles Lindbergh Blvd, Uniondale, NY 11553, United States
Monday9AM–5PMCLOSED
  • Monday9AM–5PM
  • Tuesday9AM–5PM
  • Wednesday9AM–5PM
  • Thursday9AM–6PM
  • Friday9AM–7PM
  • Saturday9AM–2PM
  • SundayClosed

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Reviews

2.1 stars based on 5 reviews

  • J

    Janice Carter
    1

    What is it with this bank??? I just did a transaction with a teller through the machine. I asked for specific bills and she just gave me whatever she felt like! Went to the front desk and apparently they don't have access to give me the change right now either. I'm at a bank and can't even get change!!! SMH I just dealt with the most unhelpful teller ever. She was telling me that I can't get a bank check for under $1,000, and that I would have to get a money order, when I know good and well that I have had bank checks made right here for under a thousand!!!

    Response from the owner

    Hi Janice. We shared your experience with our Member Care team who attempted to reach out to you directly and left a voicemail. If you have any more questions or concerns, please email [email protected] Thank you!

  • D

    Debra Longo
    5

    I was very disappointed over the lack of communication and knowledge of some customer service reps I stopped reaching out Joseph passeggiata reached out today and went over and beyond solving my issue He explained everything and worked with me to get it fixed Excellent job!!! Restored my confidence in jovia

    Response from the owner

    Hi Debra, thank you for your review! We're so glad we were able to help resolve the issue you were experiencing and appreciate your feedback because it helps us identify how we can improve our services. We're very happy to have you as a member 😊

  • M

    M Bee
    5

    I had a very bad experience with a customer service rep several months ago, but I think that was a one-off. Since then, I have had nothing but great experiences with some of the most caring, friendly and great problem solvers at Jovia. Thanks Gail (Gale)!!! You proved today that nothing is above and beyond the scope of your duties when it comes to helping your members. Much appreciated.

  • K

    Kelly Barralaga
    1

    Don’t go here! This is the worst bank can’t even speak to anyone on the weekends or after hours. If you loose your card you can’t even report it lost because no one is there to answer your call.. you can’t even check your card balance unless you have your “member ID number” Never have I heard of this!

    Response from the owner

    Hi Kelly. We are so sorry to hear about your experience. We have passed your information along to our member care team for someone to reach out to you regarding this. We appreciate you sharing this information as your feedback helps us identify how we can improve our services. Thank you for your patience.

  • M

    Medina Family
    1

    Worst bank ever! Spanish lady hates to be bothered. She has the worst customer service as if the money is hers.

    Response from the owner

    Hi Medina Family. We are so sorry you did not have a positive member experience with us. Please send us an email at [email protected] so we can connect you with someone from our member care team to discuss your experience further. Your feedback is very important to us. Thank you and we look forward to receiving your email.

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