I-Deal Pawn & Trading Co. S 4th St, Ponca City

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• s

  skye elliott

  5

  I’ve done many transfers with I-Deal from my store to theirs for a couple years now, always great to work with and are very fast shippers/communicators. Our customers are always happy with their purchases from them. Being in the business you get your unfair share of bad reviews from ridiculous people, so hoping this review will cancel out someone’s misleading one.

  Response from the owner

  Really appreciate your review of our business practices Skye. Hoping that we continue to provide great customer services. We do love our customers! 😊 Cheryl & John.

• B

  Benjamin Laizure

  5

  Old fashioned pawn shop experience. First and only pawn I've visited in Ponca. The owners seemed honest, experienced, and showed me the same respect I showed them. I figure I chose the best shop in town for what I needed.

  Response from the owner

  Hey Ben, thanks for your repeat business and the review. We love our customers! Cheryl & John

• K

  KEVLARE -

  5

  Did a gunbroker purchase from these folks, one of the finest rifles I’ve seen and fast shipping to boot. These guys run a class A establishment. Would recommend for any firearm purchases.

  Response from the owner

  Hello, we appreciate you trusting us with your transfer needs! Thank you so much for the review. We love our customers! Cheryl & John

• B

  Brandon Swanson

  5

  Absolutely great people. This couple has helped me out several times and worked with my wife and i if we need it and have the best customer service I've seen in a long time. I have bought a few pistols from them at very reasonable prices and will eventually buy more Its one of the best shops in town in my opinion and always treat us like family.

  Response from the owner

  Hey Brandon and Family-We really appreciate your positive review & repeat business. We love our customers! :)

• J

  Jerry Katz

  5

  I found a rifle that was advertised for sale and was able to contact John and he took care of all the purchase details including processing the Credit Card, C&R and other docs. He was able to ship the rifle the same day! I want to thank John and Cheryl for the extremely professional and courteous treatment and sale processing. It was definitely a pleasure doing business with them and I hope I have the opportunity to conduct more business with them in the future. I am in San Jose, California, where the gun laws are tough enough and dealing with great people like John helps make that burden less painful! I highly recommend them and hope to travel through Oklahoma and get a chance to stop in and personally meet them all.

  Response from the owner

  Hey Jerry, we appreciate your business and look forward to meeting you when you make it out here from California! Until then we love our customers and positive reviews. Take care and check out our items on Gunbroker at OKgunsetc. We are always amazed at the unusual items that enter our building. :)

• R

  R. Williamson

  1

  Normally I have a fair time shopping there. However, today, the lady there was very rude. I was only trying to negotiate a price on a ratchet which was price the same as a brand new ratchet. And she cut me off so short that I was offended. I enjoy shopping in pawn shops because of the fact that it's like a big garage sale and prices usually are negotiable. She could have put it more nicely. It was Friday and I was looking to spend some money.

  Response from the owner

  Hello, thank you for your review we always appreciate the feedback. If I remember correctly you were comparing our prices to Harbor Freight prices. We are just a little Mom & Pop Chickenshit pawnshop. We love our customers. Thanks for shopping us.

• B

  Billy Elliott

  5

  I went to I-Deal to sell a pistol. The owners greeted me right away and were very friendly. I showed them what I wanted to sell, and made a deal later in the day. Their shop is clean, organized, and above all excellent customer service. Highly recommend.

  Response from the owner

  Hi Billy, Thank you so much for your review. Customer service is important to us. Without you we would not be where we are today. We appreciate your business and look forward to seeing you again. Thanks, Cheryl & John

• m

  mikeamazing

  1

  Well I don’t know what happened since my last 5 star review but I went in there today to sell a firearm I had previously purchased from him and he offered me half. I guess the last time I went in he had breakfast maybe some ice cream which put him in a better mood. If you plan on going in do yourself a favor and bring a snickers bar, he’s not himself when he’s hungry.

  Response from the owner

  What we pay for used merchandise is our option. The option of selling to any of the other pawnshops is always available. What we have for breakfast is our business! Would suggest this gentleman obtain his own pawnshop for a 'taste' of dealing with mental midgets. Thanks for the review! We love our customers.

• E

  Erik Gall

  1

  Dealt with John online to inquire about some "between 22 & 24 karat gold". Dude has 0 class. Judge for yourself. Here is an exact copy of my email: 'My Son and I are learning to blow glass and need between 22 & 24 karat gold so that we can fume our work. We use it in .05 gram increments or so. Thought I'd see if you have any gold we could pick up for less than spot price? I don't understand the gold market but thought I'd ask.'

  Response from the owner

  Erik emailed a request for some 24k gold bars at less than spot price. Why doesn't he go into his bank tomorrow and ask for some "used" $100 bills in the $85-90 range? He'd get the same response we gave him. We simply replied he should bargain for some 49.9 cent gasoline??? We're sure some retailer would give him the laugh too! Erik: How about a $3 haircut? Thank you for the review Erik, we love our customers. John

• T

  T.L. Harvey

  5

  Best pawn shop I have ever been to. The owners went above and beyond for me at my lowest time in life and am eternally forever greatful for there generosity that that they shared with me. If your looking for unique one of a kind pawn brokers that genuinely care and go above and beyond for there customers. Look no further than I-Deal Pawn & Trade

  Response from the owner

  Hi Travis, Thank you so much for your review. What made the difference in our transaction was being able to communicate with each other! We appreciate you letting us know the circumstances and staying in touch. We love our customers, without you we would not be successful! Cheryl & John