Glacier Bank Harrison Ave, Butte

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• J

  J Marcus

  5

  They are always so nice and cheerful is refreshing that they all have been wonderful I haven't yet had not 1 bad experience at either of the 2 locations I've been yo

  Response from the owner

  Thank you for your review!

• D

  Denise C. Grillet-Dunn

  5

  I bank here so I don't think I should rate this business. But, I will. I like my bank. They've only made 1 mistake so far and they've always fixed what others had hacked. So overall they are a decent bank.

• R

  Rylie Gonzalez

  3

  I love this bank and have been using it since 2012. However, I ordered a card 2 weeks ago and there's no sign of it. I called to inquire. Was told its probably on its way, "sorry about that" and then hung up on. Thanks for the help?

  Response from the owner

  Good morning Rylie! We are sorry to hear about your recent negative service experience. We value your business and encourage you to reach out if you are still experiencing a delay with your debit card. Our support team is available at 406-756-4200 and would be happy to assist.

• C

  Chelsea Smith

  5

  I had the absolute best experience opening a new business and personal checking account with Simon!! He was so quick and professional! He is amazing and should be given a raise, if you’re in butte you should be banking with Glacier!!

  Response from the owner

  Thank you for your review Chelsea!

• b

  brandy lafond

  3

  More stars to be determined. I don't have an account there .........yet. What's with the hours you have posted!? And it says the drive through is closed!?

  Response from the owner

  Good afternoon Brandy. Our Butte Harrison office currently has lobby hours of Monday - Friday 10:00 am - 4:00 pm and their drive-up is open Monday - Friday 8:00 am - 6:00 pm and Saturday 9:00 am - 1:00 pm. Accounts can be opened in the office or online at www.glacierbank.com. Thank you!

• S

  Suni O'Boyle Chelini

  5

  We got our first home loan here and they were totally awesom, patient and helpful to us. Also have my totally FREE checking through Glacier and they have the best customer service around.

• A

  Ashley

  1

  I come here everyday for deposits for my work. I’m asking my work to move to Wells Fargo. Their faster and trainer better. Every time I stop in at glacier the wait is forever even if I’m the only one in line. No on looks up and the kids and other staff are the most unfriendly.. visit Wells Fargo and take notes glacier! Annoyed

  Response from the owner

  Ash ~ We are sorry to hear that your experience with us has been unsatisfactory. Service is very important to us and we want to assure you we take feedback seriously. We truly appreciate you bringing this matter to our attention. We welcome you to reach out for further discussion with the manager at 406.497.7003 or our support team at 406.756.4200.

• D

  Denise Herman

  5

  I love my bank! The customer service is fantastic. I always feel like I've been well taken care of whenever I come in or call.

• L

  Lindsaybugg

  1

  I’ve used this bank since I’ve gotten a job and my boyfriend was going to get an account through here as well but when I called to make appointment the lady on the phone was VERY RUDE! Almost makes me want to switch banks because I’ve never been treated that way.

  Response from the owner

  Good morning. We apologize for the negative experience you recently had. Please know your feedback was passed along to a manager and if you wish to discuss this further, please contact us at 406.756.4200.

• R

  Rick Snow

  5

  Okay so yes I gave my bank a five, and the customer service is amazing, however I'm usually in a hurry, so when I come in to deposit my check it's frustrating as heck that there's six counters and only two tellers working!! Ugh!!! During peak hours there should be a couple more people. Again I love my bank but that drives me crazy!!!