FreedomRoad Financial Professional Cir, Reno

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$2500

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  Tracy and Amy Hickson

  5

  They were really good helping me with a small problem I had. Would recommend.

  Response from the owner

  Hello, Tracy Thank you for the review and we are so glad we were able to help with the issue.

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  Ryan Rollins

  1

  Don't bother trying to call them, unless you like listening to staticy AM radio for over an hour and then just giving up.

  Response from the owner

  Hello, Ryan We are happy to learn that you were able to reach our customer service representatives and were able to complete a recent transaction on the phone in about 2 ½ minutes. In your previous phone call to us, it looks like you were on hold about 3 minutes – even though it’s not an hour, we agree that 3 minutes is too long. Thank you for bringing this to our attention so we can evaluate our system and look at ways to shorten this hold time.

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  stefanie Lyndan

  5

  I work for this company and i have to say it is the best company i have ever worked for. Love FreedomRoad Financial

  Response from the owner

  Hello, Stefoh. Thanks for your kind words! We are so glad to have you on board!

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  brandon buckley

  1

  Horrible. ...no words can describe this company. .literally have to call for days in hopes of getting an answer, just so they can take my money..

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  James Clarkston

  2

  Over a month since I paid the loan off and still no title in my hand... 👎🏻

  Response from the owner

  Hello, James. If you haven’t yet received your title, could you please reach out to our customer lead Robin at 775-562-3823. She will quickly find out what happened and make sure you have what you need.

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  Carly Perry

  1

  Never able to get through on the phone or on line.

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  Jacques G

  2

  The self service voice features are useless and never understand what you say.

  Response from the owner

  Hello, Jacques. Thank you for letting us know about your experience. We will let our team know about the problems you had so we can improve the system.

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  Tony Smith

  5

  Shout out to Adam, the overqualified customer support rep who helped me out today. Fix your website, FRF!

  Response from the owner

  Thanks for the shout out, Tony! And yes, we are working on our website and improving its performance.

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  Ben Studebaker

  1

  The staff is extremely inconsistent about a quarter of them are actually somewhat helpful i will never finance anything through them again

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  Catch & Release Productions

  1

  they are horrible been waiting for my pink slip for three months + dont go with these guys.