FirsTitle | Broken Arrow W Houston St, Broken Arrow

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  GnJ VB

  5

  Lindsay Brown of FirsTitle Broken Arrow was our closing agent. I've done a good number of closings and she is truly exceptional. She is good about answering her phone and communicates well - very rare these days. She is also calm and customer focused, even when under a lot of pressure from a heavy work load. We would gladly work with Lindsay again.

  Response from the owner

  We think Lindsay is pretty great too! We appreciate you taking the time to let us know! Thank you for your business.

• J

  Joel Ruiz

  5

  Always very professional and super helpful both in the buying and selling process.

  Response from the owner

  Hi Joel, thank you for the 5 star review! We appreciate you taking the time to let us know. Thank you for your business.

• T

  Tina D

  1

  Working with this Title Company was the most negative experience I've had with any Title Company. They are unresponsive, don't return calls or reply to emails. No one informed me of amount to bring to closing or the location. Funds were wired over a week ago & still can't get a confirmation on when loans will be funded. Will not be doing business with this company in the future.

  Response from the owner

  Tina, we are sorry to hear that you didn't have a pleasant experience closing with us. We have talked with our team and it sounds like there were several miscommunications with the lender on this transaction. Our goal is always to provide excellent customer service.

• L

  Lisa Nation

  2

  They got the job done but they appeared unprepared and couldn't answer many of my questions.

  Response from the owner

  Hi Lisa, thanks for letting us know. Our closers always do their best when answering questions and explaining documents so, please don't hesitate to reach out to us again if you need additional clarification. Our Broken Arrow team would be happy to help you.

• T

  T W

  5

  Fast, friendly and quick closing. Been to several. Closings over my life and they have their stuff together. Would recommend them. They also have very competitive rates!

• S

  Sheila Y

  5

  Nice place to close a home loan! Super friendly staff and professional!

• J

  James Tulsa

  1

  No return phone calls or emails. Unprofessional staff and would NOT recommend. Zero stars.

• A

  Alicia Renae'

  1

  Never kept me informed of closing changes and ended up paying my bank too much. Gave me 3 different CDs so we didn't know what we were getting back until I kept calling. Tried to call and let them know we did not recieve $500 and they literally did nothing to figure it out. Thank God our bank called and refunded us the extra money!

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  Jordan Dettlaff

  5

  Very welcoming and wonderful hospitality. Top tier communication. I definitely recommend for your Title work.

• C

  Craig Y

  5

  The staff is VERY friendly. We were in and out in less than an hour. I was pleasantly surprised by the great service we received.