First Interstate Bank E Main Ave, Sisters

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• M

  Mountain Girl

  5

  I just had the most wonderful experience at this bank. I had some old savings bonds to cash in and they were so gracious in helping me even though I am not an account holder. I felt very welcomed with lots of smiles and hellos. I would highly recommend banking here! Wonderful, wonderful friendly staff. Thank you Gail for your patience!

  Response from the owner

  Thank you so much for this lovely review! We're glad you had a great experience with us.

• D

  David Fischer

  5

  I don't know much about thisi bank but how did it get the name of a long gone bank? Does anyone else feel a bit of odd nostalgia with the classic 80s burnt orange and burgundy red colors with the just as 80s dated logo? Are the bankers inside wearing double breasted suits to continue the theme? Do new customers get toasters or alarm clocks for opening new accounts? Do they pay 80e double digit internet rates? I have so many questions!

  Response from the owner

  Thanks for the 5-star review -- and the laugh, David!

• P

  Poppy H.

  1

  Love the bank - really not a fan of this branch. The women who work here are so rude and incompetent. The guy is lovely but outnumbered. Went in for a somewhat difficult request that had the women dramatically rushing around and flustered. Michelle, the branch manager, was so incompetent she told me to just “try Walmart.” Just overall unprofessional and unknowledgeable about my options. Beyond that - they were very judgmental. Went to a branch in Bend that was really nice and helped me no problem. If you want anything other than the simplest of transactions, avoid these guys.

  Response from the owner

  Hi Poppy, I'm sorry you didn't have a great experience with us. I'm sharing your feedback with the branch and our Compliance team.

• W

  Wesley Johnston

  5

  First Interstate Bank in Sisters has the absolute best customer service! Michelle the bank manager, and the entire staff of FIB has helped me out in so many ways over the years as a small business owner. I can't express my gratitude enough.

  Response from the owner

  Thank you for the kind words, Wesley! We'll be sure to share your message with our team in Sisters.

• B

  Becca Rae

  1

  We went in to get a loan and open a checking account but after waiting for 35 minutes we walked out​. Lousy customer service

• A

  Annemarie Crosier

  5

  Helpful and friendly small town service

  Response from the owner

  Thank you, Annemarie!