First Financial Bank N Washington Ave, El Dorado

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$2500

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• V

  Vicki Templeton

  5

  I knew from my experience as a Realtor that Kelly Shanas would take excellent care of us during the loan process. Every week I trust my clients to her, knowing she will guide them successfully through the home buying process. That is exactly what she did for us. It was stress-free and she was able to find us a very low rate too. She is wonderful!!!

  Response from the owner

  Thank you, Vicki. What a compliment! Thank YOU for choosing First Financial Mortgage, personally and professionally. We appreciate all you do!

• J

  Jennifer Schroeder

  5

  We had an incredible experience from start to finish to purchase our home. Kelly and her team made sure we submitted all paperwork as needed, informed us about the process, and answered any questions along the way. I highly recommend First Financial Mortgage!

  Response from the owner

  We are so happy you had a great experience and trusted First Financial Mortgage for your home purchase! Please let us know if we can do anything for you in the future. Enjoy your new home!

• J

  J R

  5

  My wife and I couldn't have been more pleased with Kelly and her team at First Financial Bank during our Mortgage process. They were exceptional to work with and always helpful and willing to answer any questions we had. I wish I could give them more than 5 Stars. Thank you for everything you did to make our new home purchase painless and simple.

  Response from the owner

  What a compliment! Thanks so much, Johnny!

• M

  Mary Crosby

  5

  Kudos! Great service....Kelly and Katina made the process of purchasing a home so very easy. It was comforting knowing they were on our team. They provided excellent above and beyond service provided. Thanks for being great!

  Response from the owner

  Thanks so much, Mary!

• C

  Cody Lack

  5

  Great team that is very patient. They take the time to answer all questions and truly care about their customers. This was our experience and we highly recommend them.

  Response from the owner

  Thank you Cody. We appreciate you for choosing to work with us! Please let us know how we can help in the future. Thank you!

• t

  thomas gerrald

  5

  Absolutely helped me with every step of the way to buying my 1st home. Readily available when needed, and always accommodated when I needed something.

  Response from the owner

  We are thrilled when our customers are satisfied! THANK YOU for trusting us to help with this important event in your life and if we can help in any other way, please don't hesitate to contact us. Enjoy your new home, Thomas!!

• B

  Brandon Borden

  5

  The staff is very thorough and helpful. The online banking app is great. The only thing I wish they could add to the app is the ability to pay loans that I have with FFB.

  Response from the owner

  Brandon, thanks for your review. You should now be able to pay loans with the app. Please let us know if you have questions!

• A

  Adam DaSilva

  5

  Great, personal customer service. Wide range of banking products and accounts for customers at various stages of their lives. Excellent mobile app for depositing checks and verifying account balances. First Financial Bank is my favorite bank.

  Response from the owner

  Thanks for being an awesome customer, Adam!

• J

  James Hollis

  1

  Everything was a hassle with these people. The answer was always "I dont know I will have to talk to the people above me." Nobody knew anything and it delayed our loan several months. Will never do business with them again!! Also not very friendly or wiling to work with you. Search elsewhere and save the hassle

  Response from the owner

  James, we want to understand more about your experience. Please email us at [email protected].

• S

  Shelby TG Harrison

  3

  The bank is self is awesome but for some reason my online banking won't let me log in when I know I'm using the right password. It now wants a security question I never remember being asked so I can't log in at all.

  Response from the owner

  Shelby, thanks for being an awesome customer and let us know if there is anything we can do to help with online banking.