Fidelity National Title- Viera Devereux Dr, Melbourne

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• H

  H L

  1

  Stay away at all costs. I am a real estate investor and have to say this was the worst experience I have ever had with a title agency. Leanne Shufelt, "Branch Manager, Asst VP" has to be the most unprofessional employee I have come across in years. Not only did she not communicate with me an early closing, she sent the WRONG closing statement for me to sign with her Notary. I spoke to her days later over the phone and she did not tell me (or admit) that they had sent me the wrong statement, with a wrong amount. An hour later she made a wire transfer with a different amount (1,500 less) and when confronted she insisted she had all the right because she had a copy of my listing agreement. This is ILLEGAL. I spoke with my real estate lawyer and he confirmed that in Small Claims Court I would be entitled to the difference. She also pro-rated the taxes wrong on the closing statement. Upon pressing to have the errors fixed, Leanne completely disappeared, stopped taking calls and stopped answering emails. I have done dozens of closings (purchase and selling) and this is unprecedented. My broker said "Honestly I have never experienced this in the 18 years I've been in real estate. All I can do is apologize, it's embarrassing"

• M

  Meat Pony

  1

  Like to start off by saying at closing everything seemed professional But three months later I tried to file for homestead exemption found out there’s an outstanding lien on the title That wasn’t caught by the title search. I’ve submitted a title insurance claim it’s felt like I’ve been run around and degraded and nonchalantly blown off because of the fault of the title company. I do not recommend this title company as they did not do their due diligence. Now I am having a very hard time getting a clear title I guess it’s $300,000 mistake that they can afford make. Thanks for nothing national title except headaches and a home and title I can potentially be evicted from. Do yourself a favor stay far away. Last home was done through Merrit island title and it was a great decision. Never looked back.

• K

  KELLEY DIAZ

  5

  The staff was awesome. The offices are spotless. They where warm and welcoming. All paperwork was ready to sign and i was done with in a half hr. Answered every question. It was refeshing rto deal with down to eath staff that had your best interst.

  Response from the owner

  Thank you for your kind words, Kelley!

• A

  Amanda McCoy

  5

  Always had a good experience in the multiple times I've used this Title company.

  Response from the owner

  It is always a good experience with you, Amanda. Looking forward to seeing you again!

• L

  Lori Crouch

  5

  They did a great job closing our refinance.

  Response from the owner

  Awesome. Thank you for taking the time to leave a review, Lori! :)

• B

  Bari DiPietro

  5

  Very professional staff, our recent closing went extremely smoothly. Would highly recommend this business.

  Response from the owner

  Thank you for your kind words!