FAIRWINDS Credit Union W State Rd, Sanford

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$2500

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  John McCall

  5

  I experienced fraud on my account. When I went into the lake forest location I was greeted and taken into an office. Audrey Ives did such an amazing job helping myself and my wife. I am so grateful to have met her and done business with her. She made it very easy to do business and have everything settled. Go see Audrey if you have any questions, she is amazing!

  Response from the owner

  Thank you for the review, John! As your financial partner, we want you to feel confident knowing that our team is here to help you. We're happy to hear that Audrey was able to guide you through your experience with fraud and provide you with excellent service. We look forward to seeing you and your wife again soon!

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  David Mc

  5

  I’ve been with FAIRWINDS my entire 30 years, my parents signed me up as a baby. I have been spoiled by FAIRWINDS, any time I’ve gone to other financial institutions the service goes right out the window and the rates are higher. My mortgage, auto loan, direct deposit, and emergency savings accounts are all with FAIRWINDS. I shopped around and FAIRWINDS had the best auto loan rate, and with Taylor’s exceptional customer service I had the car in record time! Taylor definitely made me feel like her number 1 priority and worked with the dealership for me, what a relief! I’ll definitely be back to this location time and time again.

  Response from the owner

  Thank you for the review, David, and for being a member for 30 years! We're glad that Taylor has been able to provide you with exceptional service and that you were able to get your car in record time. Our team is always happy to help! We invite you to share your story with us at https://bit.ly/3MWGMHi

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  Andy Kristeff

  5

  We financed our new car loan through Fairwinds and have been a customer for over 10 years. It was a very positive experience and went really smooth. Taylor Shaffer did an excellent and professional job of getting us a great rate and term. She also helped to coordinate the paperwork with the dealership, New Smyrna Dodge, which really made the process quick and easy. Very happy with Taylor and Fairwinds.

  Response from the owner

  Thank you for the review, Andy! We're happy to hear that Taylor made your car loan process quick and easy. Our team is always happy to help!

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  Julia Cartagena

  5

  I was referred by a friend of mine to the Lake Forest location. I first met with Edwin who was very welcoming and knowledgeable; he had me meet with Taylor who helped me refinance my auto loan. I had a 16% interest rate and was able to get 5.9% with Fairwinds, which is saving me thousands of dollars over the life of my loan. Taylor helped me get a credit card also and I’m excited that this is going to help improve my overall credit score. Everyone treated me nicely; this will definitely be my new branch. Thank you!

  Response from the owner

  Thank you, Julia. We are proud to be your partner and are always happy to help you reach your goals!

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  Justo Marquez

  5

  Elisa was wonderful, the loan for refinance our car was approved the same day and she help us to open a checking account and a membership. She was very kind and friendly, we love her !!!!

  Response from the owner

  Thank you for the review, Justo! We are happy to hear that Elisa was able to quickly assist you with refinancing your vehicle and opening a checking account. Our team is always eager to assist members with achieving their financial goals!

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  Alice Medlock

  1

  If I could give Fairwinds a zero I would. Lousy customer service. This bank has no loyalty to it's customers. I would warn anyone not to join this farce of a credit union. They play games with your account and YOUR money, they are lazy and liars. Goodridden....

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  David Yeager

  1

  This "institution" seems to be suffering from total lack of communications. Their left hand doesn't know what the right hand is doing. One rep is saying "Yes" while simultaneously you're receiving a "NO" from another rep. My best solution? Immediately closed my money markets and moved them to a real bank.

  Response from the owner

  We are sorry to hear about your experience and would like to learn more. Please send an email to [email protected] with your contact information so a member of our team can reach out.

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  robert Flanagan

  5

  This is the best place to bank. The people are friendly and knowledgeable. The teller's make me feel like family. I learned about the bank when a rep came to Autonation Ford doing a car loan event. They have great loan rates. I didn't apply for a loan that day but I was invited to check them out and as they say, "the rest is history ".

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  Georges Darmani

  1

  I would give half star if I could Opened an account a year ago and was told to come back in about 6 month to refinance my car. I did exactly what the lady told me to do and surprise... she tells me again to come back in 6 to 8 months. cashier people are rude!! I called the corporate office and speak to a supervisor and no action has been taken. Wasting people time isn’t right Closing my savings and bank account ASAP!! TO AVOID !!!!

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  darwin sharma

  5

  Taylor was very helpful and went above and beyond, she helped me setup an account, answered all my questions, and she helped me refinance my truck. Need more bankers like Taylor.