Exchange Bank Commerce Blvd, Rohnert Park

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• N

  Nicole McMoore

  1

  I work at safeway everyone buys food at safeway. I went to every bank in rohnert park to buy dimes for safeway we were completely out exchange bank was the only one whose teller was not only rude but told me unless I had an account she couldn't even sell .me one roll of dimes. Every other bank In the entire town of rohnert park sold me dimes because we are community and everyone needs us to be open except exchange bank.the lady was actually so rude it was gross.

  Response from the owner

  Hi Nicole. We are sorry we could not accommodate your request for rolls of coin. Our secure cash system prohibits the distribution of cash without account information. This system ensures maximum security for our customers and employees. Branches will try to accommodate non-customer requests for change when feasible, but it's not always possible, and we are sorry it didn't work out today for you. We appreciate your feedback and will share your comments with the Rohnert Park team and management. Thank you for understanding. ~ Exchange Bank

• J

  Judi Reed

  5

  Have been a customer of Exchange bank for over 40 years...I try to patronize local and Exchange Bank is a winner! The people working there are great, service is great! The few times I have had a bit of a problem they stepped right up and fixed it! They are very civic minded....Cannot imagine using a different bank! Go Exchange Bank! No need to worry with aexchznge Bank!👏

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  Patricia Britton (Geewhizpat)

  4

  I like Exchange and I like banking at a local bank...in particular I like their drive thru services...the "folks" in the bank have always been helpful and courteous and now know me pretty well. What I don't like is their online services and weird charges for depositing checks via phone app...as a small business person I would like to make deposits digitally from my office but $.50 a check?...come on now... or charges for giving you check images with your statement (recent)...it is irritating and so behind the technology times...they need an upgrade to more fluid technology rather then using a third party to run their online services and remove the irritating charges....I will still stay with them for now but as soon as Summit or another local bank upgrades...I will be moving

• E

  Eve Rosso

  5

  good bank friendly clean I like going

• b

  betty james

  5

  Love Exchange Bank been with them since the 70s