Everglades Federal Credit Union W Ventura Ave, Clewiston

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  Terry Bradford

  1

  Customer service over the phone is horrible! The “NEW” setup for online banking is the worst. Followed all steps given online & still no luck. Bank representatives had no clue on how to guide/help me resolve the issue! Waited hours for a callback & I’m still waiting!!

• S

  Smitty Knickerbocker

  2

  I would not recommend this credit union. Yes the employees are polite but they open in the morning kinda late for a bank. Customer support on the phone is worthless. I also got charged a fee when I would be told I wouldn't with no refund. Overall they just need better management.

• M

  MsSmith _pga

  1

  Worst customer's service ever. when someone has had the same p.o box for years graduated high school here and have kids in school here since kindergarten but moves in with someone and don't want to use their physical address gets turned down for an account in your own home town (born and raised) but someone on the moon can get a account at this bank just by going to church once a month in here.. Now I see why I've always hated this backwards a** town. God bless 🙏 ugh

  Response from the owner

  Thank you for your feedback good or bad we like to know what we can do to improve. Unfortunately due to regulations sometimes our hands are tied.

• V

  Vanessa Perez

  4

  Good bank been with them for about 8 years. The only thing i would say they should change is the hours they open at 9am which is kinda late and close early @ 4pm... They are doing a remodel expanding it lets hope they fix the hours 8-5

  Response from the owner

  Thank you for your commentary Ms. Perez. Thanks to your feed back we are looking into at least opening the front doors at 8:30 am. Currently our drive thru does open at 8:45 am.

• s

  shannon kovalovsky

  1

  I was treated extremely poorly by the staff. I left many messages no one ever called back then when you do call the staff tells the manager that they've been calling you when an actual fact they have not. I would really think twice before I did business with these people, just solely by the way they treat people.

• M

  Marcus Rives

  5

  First class service I’ve had multiple loans through them over the years and it’s always a quick and painless experience ! Highly recommended

  Response from the owner

  Thank You Marcus it is always a pleasure helping you.

• J

  Jose Betancourt

  5

  Best customer service. They are great to work with. Best bank in Clewiston.

• D

  David Heflin

  4

  Been banking here for years. They are always polite and professional.

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  christie Gibson

  5

  great customer service everyone knows you personally. You get one on one service. Everyone is friendly

• A

  Ashley

  5

  Best place to get a loan. They really helped me out.. going on my fourth year with them.

  Response from the owner

  Thank You for your comment. We are finished with our remodel and have added even more services to the many we already offered. Stop by and let us know what you think.