Empower Federal Credit Union Erie Blvd, SyracuseFederal credit union
- +1 800-462-5000
- 300 Erie Blvd W, Syracuse, NY 13202, United States
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3.7 stars based on 8 reviews
I have been cashing my check for about 4 months now typically at a different branch.... The tellers are so nice helpful and always Professional......
This is really the most miserable place on earth. The biggest collection of Karen’s in the Cuse. I cannot effin stand a single employee, except this one girl I went to school with. I’d rather walk on hot shards of glass before having to talk to any of the witches that work here. A few requirements for working here include but are not limited to, •Must have RBF •Being the most condescending person in your town •Must be proficient in passive aggression •Must be willing to violate anyone that wants to withdraw money from their account •Must be able to act like you’re carrying the weight of the world on your shoulders when talking to members •Must be perpetually grumpy and have lost all love for life and happiness If this sounds like you, please know that you would be a perfect fit for the teller position.
I’ve been on the phone for over an hour. Credit card was hacked and fraudulent charges were made. I finally got ahold of someone in the dispute center. They were helpful in handling the dispute. But they were unable to issue me a new card AND were unable to connect me with someone who could issue me a new credit card!! They said it had to be someone at my local branch and they would have to google the number. So I called my local 315 number and it sent me back to the beginning of the automated message that has no prompts to ever be connected to a local human being. Terrible customer service. What and extremely unorganized backwards automated system.
They rob the poor of their hard earned money and customer service is highly poor. They have no problem dishing out credit cards but when it comes to auto loans they give you a hard time, how in the world is a single mother supposed to provide for her daughter without a reliable car??
ATM’s are always empty. Inside service is poorly trained.
Great banking that meets my financial goals and needs Awesome service.
I absolutely love them! They are always friendly, eager to help and always explains things down to the T
Nice place, friendly employees, quick action
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