Easy Money Montgomery Hwy, Birmingham

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• K

  Kristen Forsberg

  5

  I had never dealt with any payday lenders before this evening. When I went in, Billie made me feel welcome and the process was so easy. I didn’t have all of the documents I needed when I originally arrived at 7PM (they close at 8 on Fridays). She told me exactly what I needed to bring and I went home to grab them. She was so nice when I came back at 7:25. She had me set and ready to go with cash in hand before 7:45. Billie really made this experience so much easier than I thought it would be. She was just so sweet.

  Response from the owner

  We're delighted to hear about your positive experience at CheckSmart. We care about every team member and your input is important to us. Thanks for taking the time to leave your review!

• j

  jovonna mitchell

  5

  They are so nice at this location . I never go to any other easy money but this one ! The rest of the locations are terrible, but Hoover is number one ! The ladies in here are always sweet , have good conversation and they are professional. I always have a pleasant experience when I come here . They are also quick . Other locations have you waiting forever for the simplest services but they have you in and out . I’ve never stood in line there

• Y

  Youlanda French

  1

  I’ve been going to this location off and on for years and I’ve always been treated with courtesy and respect. Unfortunately, my negative review is based on my most recent experience. The young man that assisted me made me feel like I was bothering him by coming in. He rushed through everything. Luckily it wasn’t my first rodeo so I really wouldn’t have benefited from a proper explanation. He then just slipped me my receipt and went back to his computer. No “thank you” or “please come again”. I was extremely disappointed.

• W

  Wood McGuire

  5

  I come in to this location at least 1-3 times a month and the staff is amazing and very friendly. Even if I’m in a hurry they get me in and out as quickly as possible. I cannot stress enough how professional they are. In my opinion every one of them deserve a raise.

• S

  Stephanie Delaney

  1

  This place is terrible. They signed me up for an Insight card without saying a word when I went in for a payday loan. They didn’t even mention what they were doing until I asked after she brought an Insight card over. She told me they did it for all of their customers when I had been in before without anyone mentioning an Insight card. Then they offered to keep it and shred it when I said I never wanted it. Never doing business with them again.

• M

  Miannica Frison

  1

  Beware of this store. I used to work for the company. You do not need to give them any personal information to get a money order. They will lie and say they have a new system. This is not true. You do not need to fill out an application. They are trying to set up a insight card without your permission. This is deceitful and I remember customer's calling and complaining about this!!! I guess you dont get it until you've had the experience. Beware!!! They are trying to get commission by using ypur information.

• J

  Joseph Bell

  1

  Says open at 8:15 pm. Wasted my time pulling in here. They should shut the sign off when they close.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• A

  Alicia McSwain

  5

  Great and friendly staff! Very courteous and knowledgeable. Easy transaction with Easy Money!!

• J

  Jase Fitzwater

  5

  Always a friendly and helpful staff! Been going to this location in and off for years!

• R

  R O

  1

  The staff are condescending to young adults and use a very unprofessional tone when conducting business.