Doma - North Garland TX N Garland Ave, Garland

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  Chad Schueler

  5

  Debbie and Nick were amazing!! They went above and beyond the call of duty. Not only did Debbie drive into the office in the middle of the most recent ice storm so I could close but her and Nick went out of their way to assist me with some homestead issues I was having. We need more people like these two in the mortgage industry. Champions!!

  Response from the owner

  Chad, Neither Snow, Sleet or Rain. Oh wait, that is the mailman. But also pertains to our Awesome Escrow Officer Debbie on this occasion. We understand the importance of closing on time and we so appreciate your feedback. It was a pleasure working with you on getting your transaction complete. Thank you again for trusting us! – Doma North Garland Team

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  Ahmad Hossain

  5

  I had a smooth transaction with the Doma title, I have worked with Nick and Debbie, they even answer my call and took care of my concerns on the weekend. Amazing company to work with, thank you Doma Title. Tania H. 24-Hour Realty

  Response from the owner

  Thank you so much for the feedback Tania. We enjoyed working with you on this transaction and look forward to many more. Customer service is very important to us so we are very thankful you were happy. Let us know at anytime how we can be of assistance! _ Doma North Garland Team

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  Jonathan Rodriguez

  5

  As a Loan Officer, North American Title has been my go-to title company since day one. Everyone is very friendly and inviting. I can always count on them to get the job done the best, on time, and with maximum efficiency.

  Response from the owner

  Jonathan, Working with you as a lender is exceptional. Your communication and clarity on your files makes your team easy to work with. We clearly understand why your clients choose you! Our Team is very thankful that you trust us with your clients and we look forward to many more transactions together! – Doma North Garland Team

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  Kelley Liu

  5

  My client received great service from the team at Doma! Kenda, David and Leah were professional, responsive and closing went smoothly. Thank you for making this a smooth transaction for my client.

  Response from the owner

  Kelley, We are so happy you enjoyed your experience with our team. It is a great honor when a superstar agent such as yourself allows us to assist you and your clients. We are looking forward to many more transactions with you. – Doma North Garland Team

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  angie Rodriguez

  5

  I’ve worked with numerous title agencies & this one is by far my favorite! Tenacity & communication is key in any real estate transaction they surpass both! I appreciate the attentiveness they offer to every one of my transactions! 10/10!

  Response from the owner

  Angie, Thank you so much for the positive feedback. We know you have many options for Title Companies and we appreciate you choosing us for you and your clients. – Doma North Garland Team

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  Perry Flowers

  5

  Very courteous, timely and professional. A tightly run team. I strongly recommend to all of my fellow agents and clients. Perry Flowers III, Ebby Halliday Realtors, Inc.

  Response from the owner

  Perry, you are always one of our favorite Realtors® to work with. Your clients love working with you and you are an asset to them. So when you trust us with your transactions it is an honor. We greatly appreciate the recommendation. – Doma North Garland Team

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  Rita Perez

  1

  If you think the Title Co. doesn't make a difference, you're wrong. I dealt with Kendra Brown, Amber Makhani, Kat Moore, & Erica @ the front desk. I had a closing at this Title Co. on 7/19/21 and still haven't gotten paid. I wasn't going to write a bad review because we're all human and make mistakes but this has gone too far. To begin with, the communication is extremely poor. They actually cut a check to the seller while my buyer was still signing documentation. While signing, I informed the closer the #'s were not right and she ignored me. Before leaving the office I informed her again and she told me everything was fine, that it had been handled, to not worry, etc. I believed her and left. However, I had a bad intuition and went back to clarify because something didn't seem right. Well, it wasn't right. They assumed something and didn't bother to ask for clarification, which caused a mess. The listing Agent and I had to spend our entire afternoon clarifying for them how the transaction should have been because they interpreted the agreement a certain way. Even after I had informed them it wasn't right on multiple occasions. Since they gave the check to the Seller, the staff wanted to cut my commission or the listing Agents by 1%. I have never dealt with anything such as this. Unprofessional because the Manager never offered an apology. They became defensive instead of owning up to the mistakes. I sent an email inquiring about my check and they didn't even reply. They had the receptionist call me to let me know the mail was returned because they don't deliver to P.O. Boxes, which is absolutely ridiculous. They somehow expect me to believe that nonsense. Do they think I would actually believe that lie? They never sent my check. From the beginning, the survey wasn't ordered. They had to find someone to do the survey on a rush, which most likely my client had to pay extra money. The listing Agent was angry and he apologized to us. It's no wonder they put out all the cookies, doughnuts, candy, and junk food to compensate for their lack of professionalism.

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  Maribel Mireles

  1

  Very bad experience, I lost $50K because the escrow office didn't send the funds to the lender on time. She didn't even let me know that she sent the check overnight to the lender. She always made me under the impression that she will wire the funds and told her to send it before 3:00pm and she told me that she has until 5:00pm. I don't even want to put the start but I have to in order to post it.

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  Mike Scott

  1

  I am ashamed that I recommended this location to a client. Because they did not have a bilingual person on staff, without asking the client or anyone involved, they moved the file to another office. The client had requested to simply speak to someone there in Spanish, not that they transfer the file. In addition, the person at the new location still did not get their job done in a timely manner. More than 2 weeks after the title order went in, they still have nothing. There is no sense of urgency or apparent willingness to work with others. I will never recommend another client to this office.

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  Royal Badger

  5

  We had such a smooth process closing our house with them. There was no wasted time, they had everything outlined and ready to go. They were also able to answer and explain every question I had.