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Title Loans > New York > Corning > Corning Credit Union - Main Office

Corning Credit Union - Main Office Credit Union Plz, Corning

Credit union
4.7
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(10)
+1 607-962-3144
http://www.corningcu.org/
1 Credit Union Plaza, Corning, NY 14830, United States
Monday9AM–4:45PMCLOSED
  • Monday9AM–4:45PM
  • Tuesday9AM–4:45PM
  • Wednesday9AM–4:45PM
  • Thursday9AM–4:45PM
  • Friday9AM–4:45PM
  • SaturdayClosed
  • SundayClosed

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Reviews

4.7 stars based on 10 reviews

  • E

    Elizabeth Pedano
    1

    VERY disappointed in this credit union guys. Been with them for 12 yrs. had a few run ins with the Tyrantal behavior in the past.. But this time really takes the cake. Todd the supervisor in the underwriting Dept. Totally Disrespects the members. Undermines them and shows no compassion. He has the button on your loans guys.. DO BETTER CCU. Your suppose to be serving the public. Not Good at all

  • M

    Mark F
    3

    My wife and I have been long standing members of Corning Creidt Union. We used to love them but in the last 1-2 years them have become increasingly difficult to work with and almost unbearable. We have recently established a strong relationship with a local bank and have made CCU secondary and potentially obsolete within the next year. I am not sure why this once friendly, customer oriented operation became so rigid and nasty. It might be new regulations, new management, the economy, etc. but we don't like it.......................... updating review due to having CCU call me to discuss. I am not thrilled with the processes of their operation in some instances but definitely appreciate the outreach from them. The initial 1 star rating may have been too harsh but I was upset at the time. updated 02/08/2022

    Response from the owner

    Thanks for giving us the opportunity to reach out to you and give us some feedback, Mark. That's how we can continue to improve our customer service! We're glad we could talk through some of your concerns. Again, we thank you for your membership.

  • V

    Vera Northern
    5

    The best bank in New Hanover County North Carolina. Friendly service, awesome rates, this bank whether you call local or Main Office in Corning N.Y. Always go above and beyond. Used other banks in the area and was never satisfied. Love Corning credit.

    Response from the owner

    Thank you so much for all the love and for the 5-star review, Vera! We love to serve our members, so hearing feedback like this makes us extremely happy! It's our goal to provide the best customer service anywhere. Thank you for your membership!

  • T

    Tom
    1

    Truly wish I could give a good review as I've used them for over a decade. But this recent interaction is forcing me to completely unaffiliated with them. We found a wonderful house. Got a pre-approval and even explained that we were ecstatic to be able to bring home horses and have a ton of wonderful land with the home. Fast forward, we had an accepted offer on the home. Everything got approved even by the CCU attorney. Then, we get a call... CCU is refusing to provide a loan. At first, it was said it's because some of the property was being leased to a local farmer. When I said that we could break the lease per the contract if needed, we then were told, if any of the land could be potentially used for agricultural use, that Corning will not provide a loan for it. Not ONCE was this stated anywhere. In RURAL upstate New York, how could you not ask that question? Seriously? Because it has a horse barn and a bunch of acreage you won't provide a loan? Well 3 other local banks were perfectly fine with it, and we're quite shocked that they refused. So... Now the sellers have to know that our mortgage is changing hands and we'll have a new attorney... We very possibly could lose the home of our dreams, all because Corning dragged us for nothing. If we had known, we would have gone with someone else from the start. Helpful hint, if someone's excited about bringing home a horse, the property they want has some decent acreage. And if a property has decent acreage in rural upstate NY, how could it not potentially be used for agriculture?

    Response from the owner

    Tom, first, thank you for being a long-time member. We're so sorry to hear about this experience. If possible, could you reach out to us at +18006778506 with more details or direct message us on our Facebook page with your contact information so that we may get in touch with you? We would love to speak with you further about this. Thank you!

  • b

    beau D
    5

    This is by far the best banking institution you could use. I live in PA and have no locations near me. Closest one is 2 hours away. I have been banking with them right along with no issues. I haven't been to the branch in nearly 3 years. They are super easy to work with and are always willing to assist in any way possible.

    Response from the owner

    So happy to hear from our remote members. Thank you so much for the 5-star review, Beau!

  • K

    Kelly Erskine
    5

    Love banking with ccu. I do most everything on the app without hassle. Only have to go to a physical location if I want to use the coin machine, which is super convenient because it deposits the money right into your bank and no fees.

    Response from the owner

    Hi Kelly! Thanks so much for the 5-star review and for your kind words. We love to keep our members happy!

  • M

    Madison Jones
    5

    This is the best credit union I have ever been with! I needed to get something notarized and it took less than 7 minutes. I even was able to go during my lunch break. The only thing that bothers me is if you use your card as credit it charges you a $3 fee for "transferring" money.

    Response from the owner

    Thank you so much for the 5-star review, Madison! A member of our team will reach out to you with better options for transferring your money.

  • B

    Barry Karschner
    5

    HUUUUGEE Fan of CCU they have the best customer service I have ever seen at a bank. Also I get 2% on my checking I have yet to find anyone in the market to come near to matching it. If you live in the area this is the best place to bank. They also have amazing mortgage and car loan rates!

    Response from the owner

    Love hearing that you are happy with our services and rates. Thank you for the 5-star review, Barry!

  • C

    Crystal Chaffee
    5

    Have been a member of CCU almost my entire life. I love the mobile banking and atm banking. Very convenient to have the self service change counter. Staff is always courteous and helpful.

    Response from the owner

    We love hearing from members that have been with us for a while. Thank you so much for the 5-star review, Crystal! Look for exciting improvements to mobile banking later this year/early 2019.

  • M

    McKenzie Austin
    5

    Everyone is so friendly, kind, and helpful they are all like family I have been with them since I was 4 my dad helped me helped me set up my very first account and I am 25 now and I have been with these amazing folks ever since and I absolutely love it

    Response from the owner

    Wow McKenzie! Thank you so much for the love and for this amazing 5-star review. We love hearing from long-time members :-) It's our goal to provide our members with the best customer service anywhere. Thank you for your membership!

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