Coast Title Insurance Inc Cypress Branch Way, Palm Coast

Apply for Your Loan within Minutes!

$2500

Get Started Now!

• J

  Joseph m. Trillo

  1

  Asked Becky Perry, a title processor at Coast Title, to assist with electronic notary, which is Florida State law. She not only refused, but hung up the phone on me. I will be reaching out to Florida Attorney general for assistance. Recommend avoiding this agency!

  Response from the owner

  Mr. Trillo, I, as owner of the title company, would typically not respond to an unjustified review, but I feel compelled to in this case. Your behavior was nasty and belligerent and we do not tolerate our staff being treated that way. It appears that you became agitated when we attempted to explain the proper process for signing closing documents in order to expedite and safely close on your transaction. The proper terminology for a closing, if time had permitted, is called a Remote Online Notary (RON) signing. Proper customer vetting and software are required in such transactions. Your closing was scheduled to take place the next day. E-signing is not allowed on real estate closing documents. I understand that your bank Notary was unavailable when you stopped by. I personally attempted to contact you to discuss the matter further, you informed me that you did not wish to rehash the earlier conversation with my office. As a company owner and having over three decades of title experience, I tried to assist in getting the closing to the finish line in a cordial manner. Instead of discussing the issue in such fashion, you decided to broadcast your arbitrary accusations in your online review. In fact, I would strongly encourage you to go ahead and contact our title insurance underwriters (Fidelity National Title, Old Republic Title), The Department of Insurance, The Office of Insurance Regulation and The Florida Land Title Association. You are free to inquire about how they would have instructed us to handle a closing situation involving a very quick transaction by mail, when a seller (or buyer) is upset about having to properly sign required closing documents, have them acknowledged by a Notary and e-signed, instead. I am available to discuss this matter further, should you feel inclined to contact me. Sandra McDermott President/Owner since 1995 Coast Title Insurance Agency, Inc. Licensed Title Insurance Agent- State of Florida

• B

  Bobbi Cumella

  5

  Coast title handled our original mortgage and now our refi! It was seamless and professional! Would highly recommend!

  Response from the owner

  Thank you for the amazing review Bobbi. We are so happy you choose to work with us!

• M

  Mark Good

  2

  There were many other positive reviews but I had a disappointing experience. They tried to charge me for something that wasn't on the contract and when I pointed it out they removed it. They made two mistakes on the Deed and had to have the seller resign and then record it again.

• J

  Jeffrey Sawyer

  5

  “...Besides successfully helping Better Buy Realty w/many of our closings, Sandra the owner is a person I admire; Kind, trustworthy & very intelligent. Her staff is highly qualified and is a company that we trust to convey our clients closings - if you need a title company look not further than Coast Title! "

  Response from the owner

  Thank you for your kind words! We love working with you!

• J

  Joe Sampson

  5

  Sold my own house and used Coast Title to help me close it. The team handled a difficult closing on the buyer side with professionalism and Jennifer went above and beyond more than once throughout the transaction. Thanks Coast Title!

  Response from the owner

  Thanks for the amazing review Joe! We are glad you chose to work with us!

• a

  alicia collins

  3

  Really didn't explain my paperwork. Need a better system in place while covid 19 is still here. And it took three or four calls to get my person to call me back.

• J

  Jeani Duarte

  5

  they are always great to work with. We have closed on 3 houses with them. Timely and professional.

  Response from the owner

  Thank you so much Jeani!

• J

  John Kinnaird

  5

  The people are very nice and accommodating. My closing was done and I was out of there in 15 minutes.

  Response from the owner

  Thanks for the great review! We are happy you chose to work with us!

• K

  Kim Fitzgerald

  5

  These ladies are the best at what they do - Harding working and professional .. not mention extremely nice!

  Response from the owner

  Thank you for your great feedback Kim!