Coast Central Credit Union Crescent City L St, Crescent City

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  Jeremy 95531 (Jer)

  4

  EDIT: I was wrong; I had included them in the bankruptcy (about $500). They did let us open the new account after I paid it back. Still seems wrong, since I know they had sold the debt to a collector for at least a portion of that money but I have to say they were very nice about the whole thing when I went into the Crescent City branch to fix it. Nice people in the business service department, helpful and friendly. So disappointed with #coastcentralcreditunion's terrible service! After banking with them for 30 years, they won't let us open a business checking account because we filed for bankruptcy 20 YEARS AGO. Didn't even have any money owed to them in the discharge. And now we have exceptional credit and good income, but I guess that doesn't matter... We have kept an account there, trying to do business locally if possible, but it's time to close accounts and leave bad reviews... Very disappointing.

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  J Coop

  5

  I have always had a great experience at Coast Central. I Wouldn’t leave to go anywhere else. Real people to talk to, I don’t just feel like an account number, I’m always treated like a valued customer.

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  Mark Thomson

  1

  Bigger lady with the smaller eyes closer to the nose (no name tag) extremely rude and unhelpful. Worst experience at a coast central ever.

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  Terri Rayan

  3

  Anytime I go in to my local branch, everyone is fairly nice and efficient. However, I am not pleased with the lack of help or resources on the weekends. I was denied comfort in New York City because my card did not go through when I booked a hotel and so I was charged twice as much per night and my card was not accepted!! I have no way to book my hotel because my account was frozen and unavailable over the weekend. The automated systems are of no help in this matter... I spent plenty of time on the phone trying to find a way around the issues.

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  L. Gonzalez

  5

  The employees are very helpful and professional. I am impressed each time we visit the Coastal Credit Union of Crescent City, CA. Thank you everyone!!

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  Nova123 Jones

  1

  I think that I have to go find someone else who is more than just a few bank on the coast but I'm not liking the idea that if they can't get ahold of you then they freeze the account with them no thanks and I will get another bank account to handle my money

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  Jefferson Morgan

  1

  the woman in charge of accounts is a flat out liar . I recently lost my mother, My father and I went to remove her name from his account and add my name. everything was good until she ran a chex system and said that i had a report from a bank in Arizona and that federal law prevented her from adding my name to the account. Now I ask you since when does a company that is privately owned (chex system) become an agent of the federal government? Chex is simply a credit reporting agency that routinely denies people banking privileges with little or no supporting documentation . Teresa act Coast has a condensing phony Attitude and is a liar it is simply a policy of the credit union not federal law. she continued to deny that it was something other than a bank rule which i would have been fine with but she continued to try to play us for stupid. Accordint to the chex system website bank managers and credit managers have the authority to bypass the chex system if they so choose so Teresa and company chose not to therefore denying a greiving man a little peace of mind that in case something happened to him his son would be able to access his inheritance without hassle blaming on the feds instead of being transparent and saying we just dont want to. I can promise them this when the time comes they will no longer be making money off of my money and telling me what i can and cannot do with it because I will close every account that is there and they FOAD horrible horrible people

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  Darren Jay Blagden

  5

  The ATM is always working. A great place to get your cash. I've been inside the bank once and found it a very pleasant experience.

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  shane sotomayor

  5

  Great bank, helped me reopen my checking after it was idle to long. Great service all around!

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  ripple k dog Smith

  5

  Always good service and very nice and helpful employees. The best bank for my needs.