Check `n Go W Town Plz, Bessemer

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• L

  LATERRICA LITTLE

  5

  Hi my name isLaterrica Little and I would like to give a huge shoutout to Ms. Erica in store 2367 Bessemer location. She truly deserves a raise 😊 she knows how to work under pressure and continue to keep a sweet as calm attitude with a store full of customers she is the best and she will most definitely be getting my service again Team Erica 🎉🎉🎉

  Response from the owner

  Thank you for the awesome review. We work hard to meet expectations like yours. Check n’ Go, is happy to see we hit the mark at our Bessemer location with your five-star rating! Come back and see us soon.

• J

  Janie Martin

  5

  I went to the Check n Go, in Bessmer, on today, January 3, 2019. I had an out of town driver's license, and an out of town check. The representative Erica, explained to me that she had to enter the check to find out what it would be to cash it. The quote came back at 4 percent to cash the check. It was a little steep, but considering my situation, that my Credit Union was in another city, it wasn't affiliated with any of the Credit Unions in Birmingham, I had an out of town check, and a different out of town driver's license, I was fully aware that I wasn't going to have a lot of options. I knew that it would be a challenge to cash the check. I agreed to the terms, then after she had stamped the check, and I signed it, another quote came back at 6 percent. I told Erica, "No way!" She immediately, entered some numbers, and called her superiors. In the end, I paid what I initially agreed to pay. I'm writing this review, because not only was Erica professional, courteous, and persistent about resolving the issue. She was also patient and kind.The process was very tedious. She also acknowledged, and reassured the other customers that she was working as expeditiously and diligent as possible. In my opinion, Erica displayed Excellent Customer service, and Good Customer satisfaction!! Keep up the good work Erica! Thanks again..

  Response from the owner

  Thank you for sharing the lovely compliments about our Check ‘n Go associate. Our dedicated team members always strive to provide great customer service. Thanks again, Janie, come back and see us soon!

• K

  KHarrigan83

  5

  I brought my father in to cash a check and Ashley helped us. She was very nice and helpful. I would definitely come back to this location and refer other people there too.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We love hearing how we helped your father with check cashing. Thank you and we will share your feedback.

• M

  Montrego Glenn

  5

  Erica and Laniereea are wonderful and so helpful, they always smiling and keeping there customers feeling wonderful. Looking forward to doing business with again

  Response from the owner

  So glad your last trip to Check 'n Go went so well. We can't thank you enough for sharing your feedback. We're very happy to hear that Erica and Laniereea were helpful and friendly in assisting you. Thank you again for being a valued Check 'n Go customer and we will share your feedback.

• K

  Keke Williams

  5

  They were there during an EXTREMELY hard time! The employees always had a smile on their faces and they were willing to go above and beyond to help!! Thanks for going the extra mile!!!

  Response from the owner

  Trikeya, thank you for taking the time to provide such positive feedback about Check 'n Go. We’re very happy to hear that our associate went above and beyond to help you out. We strive to provide great customer service. We will share your feedback.

• C

  Cecily Bowers

  5

  Ashley Dawkins store manager was very professional and polite i want to thank her for the great customer service and my experience was awesome at her store today!!!!

  Response from the owner

  Awesome - we are excited to hear you had such an amazing experience with one of our store managers at Check ‘n Go. Thank you, Cecily.

• M

  Mark H

  1

  I have had no issues at this location until now. I spoke with Tamara who said she was the store mgr. She was rude, unprofessional and she hung up the phone in my face.

• R

  Robin Rudolph

  5

  Laniereea was very professional and knew her job! She's so down to earth! I will definitely be back to visit her! Go Laniereea!

  Response from the owner

  Robin, we are excited to hear you have chosen Check ‘n Go for your financial needs and would like to welcome you as a valued customer. We look forward to your next visit and thank you for the great feedback!

• M

  Mz.Fancy24 Me

  5

  Everytime i come here Erica is always working, so i know she has to be the best! Love,Kara😘

  Response from the owner

  Kara, thank you for sharing the lovely compliments about our Check ‘n Go associate. We will be sure to share your feedback.

• D

  DJ TECH

  5

  Definitely a great experience! Very helpful, clean environment and the staff was amazing 5 stars on my end!

  Response from the owner

  Thank you for the positive feedback on your recent visit to Check 'n Go. We love hearing how nice and clean our stores always look.