Check `n Go Martin St, Pell City

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$2500

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  Sara Smith

  5

  The new woman Jordan is extremely helpful and knowledgeable. She went above and beyond to help me understand the loan process. She is also very pleasant. I will start doing more business with this store. This store needs more people like Jordan. Thank you Jordan for all your help!

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We're very happy to hear that Jordan was a perfect fit. Thank you, Sara, for your continued business with Check ‘n Go.

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  Chilly Pepper

  5

  The store manager Wendy Rush is Amazing!!! She smiled and greeted her customers with perfection! I believe she made us all felt welcomed! She was really nice about everything! I would recommend Wendy to my family and friends!

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  Christopher Kerr

  2

  Came to get my first check cashed from my new job the place says online and on the door that they close at 6:00 the lady just looked at me like it was past 6:00 and didn't help i got there 9 minutes before closing since I get off at 5:30

  Response from the owner

  We would like to apologize for your recent experience with our store being closed during regular business hours. It is never our intention for this to happen and we are truly sorry for any inconvenience this may have caused. We value our customers opinions and would like to thank you for bringing this to our attention.

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  Shamia Williams

  5

  I was nervous at first about getting a loan but Carrie explained everything and I became very comfortable.I will definitely send my friends and family to see her.

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  Tameka Williams

  5

  The entire experience was quick and easy. The representatives are courteous and extremely thorough. They explained each step of the process checking throughout the transaction to make sure I fully understand my agreement. I highly recommend this location!

  Response from the owner

  Our vision is not only to provide solutions to your financial needs but to also build lasting relationships with our loyal Check 'n Go customers and we love to hear how our associates are doing that! Thank you, Tameka!

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  Jordan Greer

  5

  I love the lady there by the name of Carrie . Carrie go out her way too make the loan process easy and quick . If you have any questions speak to Carrie

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  Chris Chamblee

  5

  Call today 2/24/20 & the corporate headquarters was whom I talked to first . They seemed real hesitant on answering questions for me ,then directed my call to the pell city branch and the lady who I spoke with was so helpful answered all my questions very detailed and went ahead and started my loan over the phone so I can come in and just do a few things and be on my way . I will be a repeat costumer and will ne recommending check and go to anyone looking for a loan . Thanks check 'n go

  Response from the owner

  Thank you for the great recommendation and giving Check 'n Go the opportunity to help you with your financial needs!

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  Josh Griffin

  1

  Came in to get a payroll check cashed aftef customer service directed me here and the the girl begind the counter said they didnt cash checks. Hence what does check n go do then. Put it all a a netspend card my a$$.Very rude, disrespectful, dishonest. Will never go back.

  Response from the owner

  Josh, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best customer experience possible. If you would like to discuss your recent experience further, please visit www.checkngo.com/feedback and we would be more than happy to assist you.

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  Melba Lindsey

  1

  First called them before i got loan they gave me wrong info.. Distract manager gave wrong info took loan out with wendy she gave us wrong info plus she didnt tell us we have to make 2 payments every month until after i sighn. Paper work. They sent my check through my bank didnt tell me they would do this...Im very upset so now im trying to get. A loan so i dont have to do business. With this company....There alot more problems but cant ecplain in writing . thanku

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  dale square

  5

  Carrie was amazing she was able to answer all my questions I asked and seems to go out of her way to be extremely helpful I recommend all my friends to go talk to Carrie for all your loan needs

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We're very happy to hear that our associate was so kind and respectful. We understand that our customers go through hardships and we are always here to help. Thank you, Dale!