Check `n Go Parker Rd, Florissant

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• A

  Ashley Tate

  1

  I have never had this experience I am at the location 6892 Parker Road Florissant MO. I have been calling the store since 10am, there has been no response. I am now here at 12 53 pm cst and I knocked on the door because a sign outside said so. There was this white lady behind the desk, she did not open the door for me. She looked at me and stayed behind her desk. As I am typing this I called customer service to complain, the rep transferred me to the store and she STILL isn't answering the phone or opening the door. I have NEVER EVER had this experience at this location! This is just horrible. How rude.

  Response from the owner

  Ashley, please accept our sincerest apology for your recent experience. We take feedback like yours very seriously. Our goal is to provide every customer with the best experience possible and your feedback helps us do so. If you would like to discuss in further detail, please visit www.checkngo.com/feedback where we will be more than happy to assist you.

• L

  La'Toya Landry

  5

  I had the pleasure of being serviced by the lovely Treena who was very customer service oriented and treated me like a person and not just a customer. She did a great job of building rapport and shared some things about herself that helped me feel very comfortable with working with her. She also didn't make me feel like I was being rushed through the process. I just don't experience this level of service very often so I offered to give her a commendation to show my appreciation for how well she treated me. Thank you Treena!!! Check 'n Go should feel very blessed for having you as their employee.

  Response from the owner

  We are so grateful for your kind words. Thanks for sharing your review with us and the community.

• R

  Robyn Sykes

  5

  The customer service rep was very efficient and her customer service skills are superb. She 's also very polite and takes her job very serious as she multitasks. She's a great employee. I will continue to do business with her.

  Response from the owner

  We appreciate the wonderful compliments you shared with us regarding your recent Check 'n Go experience. We're very happy to hear that our associates are efficient and polite. Thank you, Robyn.

• B

  B. Tyrone Williams

  5

  The service here is phenomenal. Ariey is very knowledgeable about the procedures and, when she needs assistance, her manager Nikki is just a few steps away to help out in any way possible. I HIGHLY recommend visiting this establishment for any and all of your financial needs.

  Response from the owner

  Tyrone, we are excited to hear you have chosen Check ‘n Go for your financial needs and would like to welcome you as a valued customer. We look forward to your next visit and thank you for the great feedback!

• A

  Antwan Woodson

  5

  Treena gave great customer service. I watched her assist several customers by herself and gave each individual their own attention. I will make the Parker location my go to spot for loans. Thanks again for making my experience perfect.

  Response from the owner

  Thank you, Antwan, for the awesome review. We work hard to meet expectations like yours. Check ‘n Go, is happy to see we hit the mark at our Florissant location with your five-star rating! Come back and see us soon.

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  Carla Nelson

  5

  My experience was great. Dakota was awesome. She was knowledgeable, friendly, patient, and displayed great customer service. She throughly explained my options which helped me choose the right option for me. I will definitely refer a friend.

  Response from the owner

  Thank you for taking the time to provide such positive feedback about Check 'n Go. We’re very happy to hear that our associates were so helpful, understanding, and, knowledgeable when helping you out. Thank you, Carla we will share your feedback.

• K

  Katrina Wade

  5

  Mrs. Tonia Peters is a EXCELLENT example of what outstanding customer service looks like. She was patient and able to carry out both transactions that were needed to be made, she also did it in a timely manner. LOVED the service!!!

• H

  Henry Lenard

  5

  Treena was awesome in helping me with my business transaction. She demonstrated great patience especially, by staying after hours when I had to leave and come back. Thanks Treena and keep doing the great job that you do.

  Response from the owner

  Thank you, Henry! Check 'n Go enjoys hearing how amazing our Check 'n Go associates are!

• J

  JASMINE GREGORY-POWELL

  5

  There was a very long wait because everyone was very busy. However, they did finally help me and Dakota was very helpful and even wished me a happy birthday. My visit was very nice even though i was not approved.

  Response from the owner

  We appreciate you taking the time to tell us about your experience with your local Check 'n Go store.

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  Audrey Anderson

  5

  Misty was an absolute pleasure who worked with me and was so personable. She made me feel at ease during a stressful time. She was extremely helpful. You could use 10 like her. Thanks again Misty

  Response from the owner

  Our vision at Check 'n Go is not only to provide solutions to your financial needs but to also build lasting relationships with our valued customers and we love to hear how our associates are doing that! Thank you, Audrey!