Check Into Cash N Azusa Ave, Covina

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$2500

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• A

  Abdelouahed Sejjai

  1

  I asked my employer in working with me and they told me that .what happened to me is weird , some of them cash checks without any question and I sat for an 45 minutes without cashing a check I do not recommend this place, I do not understand why they ask for 3 phone numbers of friends or family, and the names of three friends, a social security number, a phone, an email address, and they ask for another proof for what, in order to send it to a supervisor to agree to a request to cash a check and in the end he refuses, wasting time, again, I would not recommend this place

  Response from the owner

  Sorry that your visit fell short of expectations. We appreciate you taking the time to share your feedback about us.

• B

  Bill Blanco

  5

  Pleasant experience staff are very nice. Do to Covid-19, they only accept two people in at a time if their are two employees other wise is one person at a time and you will have to wait out side.

  Response from the owner

  Thank you for your support and placing your confidence in us Bill. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• V

  V R

  5

  Excellent service! Want say hello to Vicky and Jessie. These ladies are very kind and caring; they helped me so much especially during the pandemic they are very understanding all the way through. I haven't seen them since last September 2020..hope they're still working in this location. Thank you so much ladies for all you've done for me. God bless always 🙏❤

  Response from the owner

  Thank you for your feedback! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• G

  Gabriella Alvarado

  1

  Super rude unprofessional, rude with callers calling in! Never experienced anything like this until now,, the two new workers shouldn’t be working with the public! Others company that was here about a month ago were so nice and respectful. These two ladies need to go home. Disappointing,

  Response from the owner

  Thank you for sharing your feedback Gabriella. We’ve built our business by taking care of our customers and their financial needs. If you have other concerns or want to speak to a Customer Service Representative, please call 1-800-504-9101 or email [email protected]. Thanks, and we appreciate your business.

• R

  Rochelle Eskue

  5

  So ten-minutes before closing I walk in and need 14-checks cashed. I'm the kind of customer you dislike, but I was treated very well and the process was simple. Thank you for a pleasant experience and would be happy to refer anyone.

  Response from the owner

  Thank you for your support and placing your confidence in us. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• I

  Irma Moreno

  5

  I have been a customer for over 10 years and check into cash has helped go thru some tough times. Vicky , jas and all the staff are a godsend if you are on Social Security. I would recommend this location to anyone who wants help compassion and professionalism.

  Response from the owner

  Thank you Irma! We value your trust and confidence in Check Into Cash and appreciate your feedback. We look forward to serving you for many years to come.

• O

  Ovilia Rodriguez

  3

  Customer service is awesome the personnel there are very professional I give customer service a five star rating, but the only thing I don’t like is that you guys do a hard credit check that is not fair because this is a payday. I tried applying for one of those loans you guys do and I was denied. I have other payday loan’s and they do not check my credit.This is one of the reasons why I’m trying very hard to stay away from check into Cash because of the hard credit check you guys are doing that is costing me points on my credit report

  Response from the owner

  Thank you for your feedback. At Check Into Cash, we take your feedback and concerns seriously and make every effort to address them. To discuss your concerns personally, please call us at 1-800-504-9101.

• L

  Lulu Lozano

  5

  Every time I come to get a payday advance for when I’m running low on cash the staff are always helpful and friendly service is fast and efficient definitely a place worth coming to when you need a payday advance

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• M

  Memo Lopez

  5

  The girls here are phenomenal. They are very professional and always happy. Especially Vicky and Jes they are the best they are always fast and efficient .

  Response from the owner

  Thank you so much for taking the time to share your experience with us. We pride ourselves on our superior customer service, and are delighted to hear about your experience with our team. Thank you for choosing Check into Cash! We look forward to seeing you again.

• G

  Gigi Perez

  1

  Other payday loan stores give you a longer gap between Paydays. I walked in to the Azusa store for a payday loan and was only given a week to pay it back.. They run your credit as a "Hard Inquiry" for a freakin payday loan! Thats ridiculous. I never get a loan here again.

  Response from the owner

  Thank you for sharing your concerns. The experience outlined is not reflective of the core mission, vision and values of Check Into Cash. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We take your feedback and concerns seriously. Please feel free to call us at 1-800-504-9101 or email [email protected] and one of our customer service representatives will be happy to assist you.