Check Into Cash 12th Ave, Norman

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$2500

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• c

  canijust

  1

  I've been here twice before, both times it was just your average check cashing experience today went A little more different/difficult.I'm not sure what was going on but it was kinda like they were tired & crabby & decided since it was the end of the day they'd take it out on customers. ..kind of comedic but a nonsensical comedy, like we cant help you so may as well make fun of you type of attitude

  Response from the owner

  At Check Into Cash, we take customer service very seriously, and your experience is unacceptable. We would like to learn more about your experience and encourage you to call us at 1-800-504-9101. One of our Customer Service Representatives will relay your experience to the appropriate parties and your issue will be resolved. Thank you for your feedback and business. We apologize for misusing your trust and hope to regain it.

• L

  Laura Crosby

  1

  The young women who answered the phone was incredibly rude and dismissive.

  Response from the owner

  We are sorry that we did not meet your expectations. It is our goal to always provide an excellent experience. We have forwarded your concerns to management for further review. For immediate assistance, please call our Customer Service Department at 1-855-920-9800.

• r

  robert bevill

  1

  This place is a joke why call it check cashing? if they won’t even do that ,? I tryed to cash a check they use a third party verification who don’t make the call to the banks or person on the check ...Fact then when you re submit it they send it back and say it’s too much of a risk .Instead of doing it themselves and actually achieving something and making good too the name of the company .

  Response from the owner

  Thank you for sharing your feedback Robert Bevill. We take your feedback and concerns seriously and will make every effort to address them. To discuss your concerns personally, please contact us at 1-800-504-9101or [email protected].

• K

  Kem Cain

  5

  I would like to thank the providers of this business for all they do for those in need of a little financial help. The staff at the office in Norman are fantastic, they are friendly and smart and competent. I refer others to this office. Thank you for your help.

  Response from the owner

  Thanks for the recommendation, Kem. We really appreciate you taking the time to share your experience. Best regards, Check Into Cash

• T

  Tammy Acosta

  5

  I was stuck between a rock and a hard place. I had a handwritten check no bank account, the bank it was written on was out of state. These people are very nice and helpful. I will go there again if the need arises.

• W

  Wayne Bachle

  5

  I have been using them for yrs ! Great people and easy to use !! Thanks for being there when we need you !!

  Response from the owner

  Thank you Wayne Bachle! We value your trust and confidence in Check Into Cash and appreciate your feedback. We look forward to serving you for many years to come.

• J

  Jeanette Ford

  2

  You don't have to be so rude on the phone and so condensending. Not everyone is as knowledgeable about payday loans as you, so you don't have to make them feel stupid for asking a basic question. mmmkay :) Michelle

• R

  Raquel Marx

  5

  Super friendly went above and beyond. A+++++++

  Response from the owner

  Thank you for your support and placing your confidence in us Raquel. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• P

  Pudge Patterson

  5

  They were real nice and lots of respect

• M

  Michael McDaniel

  5

  Great place michelle and Dane are the bestest