Check Into Cash Beltline Rd, Collinsville

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$2500

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  Noamuth Ssins

  5

  I recently went to this location and was greeted by the manager Kayla. She had a friendly demeanor to her and I appreciated her laying out my options in an informative yet easily understandable manner. Since then I have recommended this establishment and in particular, the stores manager to anyone I think would benefit from their services.

  Response from the owner

  Thanks for the recommendation, Noamuth. We really appreciate you taking the time to share your experience. Best regards, Check Into Cash

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  Jessica Barns

  5

  I was sitting at Lottie’s Cafe when I saw Deanesha walking around the parking lot putting flyers out I stopped her for me and my friend to ask her about everything she offered. She answered all of my and my friends questions to the best she could. With a HUGE SMILE she asked for a google review and a Pre-appraisal on my car . I told her that I wasn’t in need for anything right now but I got a pre-appraisal anyway for about $7,500. I really want to help her because she was so helpful to us. Thanks Deanesha and I will be referring my family and friends to you soon !!

  Response from the owner

  Thank you so much for taking the time to share your experience with us. We pride ourselves on our superior customer service, and are delighted to hear about your experience with our team. Thank you for choosing Check into Cash! We look forward to seeing you again.

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  Jessica Leonard

  5

  Deanesha is so sweet and very helpful! I was needing help with a wire transfer and she made the process so efficient and smooth. If you need help with anything at all she’s the one

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

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  curtis harris

  5

  Kayla was so incredibly helpful and always is. Each and every time I see her she greets me with a big smile and never an attitude that's why I come back all the time she's truly the best.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

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  Devon Taylor

  5

  Deanesha is very nice, professional, and helpful! Glad I got to work with her while she’s filling in at Collinsville from Granite City.

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

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  atyanna dixon

  5

  DeAnesha was so sweet I came into check into cash wanting to cash a check but it was thoroughly explained to me I couldn’t & where I could go in order to cash my check. Thank you for the professionalism in your voice sweetie I hope you continue having a blessed day!

  Response from the owner

  Thank you for your feedback Atyanna! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

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  cassie kreitler

  5

  Deanesha was awesome! She was professional and polite and catered to my personal situation! I would recommend them to my family and friends!

  Response from the owner

  We truly appreciate the time you took to share this experience. It really is reflective of our mission, vision and values at Check into Cash. We want every customer to have an experience that leaves them this happy every time. Thank you for Choosing Check into Cash! We hope our Superior customer service keeps you coming back.

• A

  Annika Dansberry

  1

  The reasoning for my 1 star rating is due to manager Kayla. I went onsite to make my final payment on my payday loan and re-borrow as well. Granted I did sign up for the ACH debit but there was a note clear as day on my file stating I would come in and make payment. Kayla at this point did what she wanted to do. When asked why no one reaches out to me Kayla said she called me twice, first attempt straight to voicemail and second attempt no answer. I simply asked Kayla why didn’t you leave a voice message she stated after a certain time the company is NOT allowed to leave a message. I replied but you can call me. Communication at this location is very poor

  Response from the owner

  At Check Into Cash, we take customer service very seriously, and your experience is unacceptable. We would like to learn more about your experience and encourage you to call us at 1-800-504-9101. One of our Customer Service Representatives will relay your experience to the appropriate parties and your issue will be resolved. Thank you for your feedback and business. We apologize for misusing your trust and hope to regain it.

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  CHRISTOPHER STRINGER

  5

  I really appreciate the service of this wonderful , sexy and professional young woman that took her time to assist me today I would definitely recommend her when it comes to a customer service rep!

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

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  cliff bridges

  5

  Amber, Deanesha, Jasmin and Ronyaal are the best ever! They are so much fun and very professional! I recommend them and the Collinsville location!

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!