Check Into Cash Contra Costa Blvd, Pleasant Hill

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$2500

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• m

  moyo mojongo

  5

  I absolutely RECOMMEND and APPRECIATE this establishment. Every time I come here they treat me with respect and kindness. The employees are responsive to my needs and take time to explain to me whatever I may not understand in a manner that I never leave without answers to any of my questions. This location is by far the BEST experience you could hope for!

  Response from the owner

  Thank you for your feedback! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• C

  CNE _GTV

  5

  Nia is fantastic! She tried her best to help us with cashing in our gift cards, and even though there wasn’t much she could do for us, she gave us as much info and help as she could to find a solution. She super sweet and definitely come back!

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

• L

  Latoya Chandler

  5

  I have been a customer of checking a cash for over 12 years with that said I come here because of the great location and excellent customer service pleasantry faces that I see every I come in and they know me by my 1st name. Mia amd sharmila at pleasant are absolutely and accommodating an wonderful.

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

• S

  Shay B

  5

  Sharmila was AWESOME! Very friendly and super efficient. She explained all of the paperwork that I was signing and explained all of my options. She called me after I submitted an application online and I was able to stop in the same day to get what I needed. During this crazy time of the COVID-19, money has been very tight for me. I’m happy to have Check into Cash as an option for funds when I need it. Thanks so much to Sharmila for all of her hard work! I know that when I’m in a bind again, I can count on Sharmila and the associates at Check into Cash to help me out! Greatly appreciated! :)

  Response from the owner

  Thank you for sharing your feedback. We’ve built our business by taking care of our customers and their financial needs. I'm so glad to hear that you've had an enjoyable experience at our store. We know you have options in where you go, and it means a lot to us that you chose Check into Cash. That is why we strive for excellent customer service. Thank you, and we appreciate your business.

• K

  Kolton Lamb

  5

  These guys are awesome! I needed a lot of money in a crunch and these guys approval process was quick and easy. Nia was incredibly helpful in breaking down my payments and helping me understand the interest where most places aren’t as transparent not to mention the two ladies that work here had me laughing the whole time super fun and personable not like the DMV type of guys at the other places just doing their jobs. I had a missed payment and these guys were super helpful in working with me too. Would recommend them to anyone in a bind!

• E

  Evan Weiss

  1

  Horrible, rude, just unpleasant people. They hate there job and don't want to lift a finger to do a simple task or answer a simple question, they advertise on there website they do cash 3rd party checks but yet when i tried to do they said they wont and they never had and when i mentioned there website leading false information she said i was reading it incorrectly so when i showed it to her so she could read it she denied it was real because i must be lying or trying to scam her and told me to leave or she would have me arrested. This women what ever her name might be is just a waste of human life and should not be allowed to work in any type of customer service.

  Response from the owner

  Thank you for sharing your concerns. The experience outlined is not reflective of the core mission, vision and values of Check Into Cash. Whether conducting business online or in one of our stores, Check Into Cash strives to always makes sure product rates and terms are clearly communicated before the loan transaction. We do able to cash different types of checks, however our system does determine if we are able to cash the check once presented. We take your feedback and concerns seriously. Please feel free to call us at 1-800-504-9101 or email [email protected] and one of our customer service representatives will be happy to assist you.

• L

  Lamar Hardy (Marty)

  5

  Very professional, friendly, funny & gorgeous! Right on time! My new best friends for life, it will take about the rest of it to finish paying this loan off! lol just kidding! You know we curse and criticize loan companies for charging such high interest on these title loans, but who are you going to find to give you money the same day? $2,500 when you need it? Thank you Ladies! You really helped my out of a jam once again.

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• R

  Reina Navarro

  5

  I stop coming here for almost 2 years due to management and the bad customer service.. now customer service is good the manager and her assistant are always friendly and with a smile. The girls go out their way to make everything happen. Thank you for changing management

• J

  Jontis Smith

  5

  I enjoyed speaking with Nia. She was very helpful and I also liked her work ethic.

  Response from the owner

  Thank you for doing business with us. We appreciate you taking the time to give us feedback, and look forward to serving your needs in the future. Thanks!

• T

  Taleah Watson

  5

  Nia is the best she was very fast and efficient and I like that because I had other things to do and because of her I was on time and that made my day so thanks Nia for doing a great job

  Response from the owner

  Thank you for your support and placing your confidence in us Taleah Watson. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!