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• K

  Kimball Combs

  1

  I have frequented this office many times. Always friendly. The staff at this location has always been helpful. Overall, check into cash has helped me when in need. For that, I would have given 5 stars. BUT The biggest problem that I noticed, is that absolutely none of the loans that I acquired through them showed up in any of my credit reports. The only thing that did show up on my credit reports, is hard inquiries. Which actually hurt my credit rating. Had I known this would happen, I would have gone elsewhere. I tried mentioning it to the local office. But nothing was done about it. For that I don't plan ever using any check into cash office. Unless they change their reporting practices to the three reporting agencies

  Response from the owner

  Thank you for your feedback Kimball! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• R

  Renita Smith

  5

  I get good customer service from Suzan. Suzan make the visit worth wild. Suzan is extremely helpful and gives absolute 150% great customer service. She is very polite and she brings a good aura to the store. She is one of the best workers I have ever come into contact with. She is the definition of great customer service and if I were able to I would rate her performance 10 stars and not just 5.

  Response from the owner

  Thank you for your feedback Renita! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• D

  Denisse Henriod

  5

  Susan Llose , helped me with my transaction, I went to 3 different locations, I was driving around for over 30 minutes and she took the time to call W. Union and fixed my problem in order to send money. Susan is so professional! and care about customer service.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• G

  Gretchen Borg Hillstead

  5

  Consistently good, friendly service. It's been awhile since I used them, but they just called to see how my family is doing. That is soooo nice! If you ever need a quick loan I recommend Check Into Cash in El Cerrito!

  Response from the owner

  Thank you for your support and placing your confidence in us Gretchen. Your business is much appreciated, and we’ll do our very best to continue meeting your financial needs. Thank you!

• d

  deonte anderson

  5

  Susan and tiera very sweet and caring I’ve been coming here for years .. Very passionate about their jobs! Very professional.. When you come in here they make you feel like family.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• T

  Tonisha Telles

  5

  I like this place they really help me out with the loan. Very friendly employees always happy to help out others. Some places you go to and look for loan the atmosphere is really depressing but when I come here they greet you at the door very fast pace and very nice employees.👍😊

• D

  Duane Harris

  5

  Warm and friendly place customer services is outstanding I've been too a few placed in the past but here this place is the best the person in charge she's one of a kind always with a smile soon as u walk in.welcome too check in to cash give this place a BIG 10

• M

  Mark Ellison

  5

  I have visited this store for over 10 years i never had a problem employees are professional and honest especially susan...i feal happy when i visit the store....smile

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• C

  Catherine Alexander

  5

  Great customer service every time I come in they know me by name and very professional

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• N

  Nicole Carver

  5

  I have been coming to this location for awhile now Susan llose and Tierra Thidebuy are always very nice and get you in and out quickly, very professional, and very helpful.