Check Into Cash N Rolling Meadows Dr, Fond Du Lac

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$2500

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• J

  JoAnn Poh

  5

  I had issues with Loanmax not accepting my debit card in store or partial cash payments and not willing to work with me when I was fired from my job. I asked Michelle if she could transfer my title loan and she said yes. I called Shantel to get my payoff balance and was told she would call me back in 5 minutes she was with a customer. Michelle and I called back over 20 minutes later since I had to get my son from school. Shantel was still busy after asking permission to speak with Michelle. Michelle and I agreed to meet at Loanmax to get the information after I grabbed my son from school. On my way to loanmax Shantel finally called with the amount and a "tell her we don't accept checks for payoff". Michelle had walked into Loanmax before me. Shantel then got cocky with me about not telling Michelle the information. So glad I got my loan out of there. Michelle is wonderful to work with and so professional.

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• H

  Heather Ruelle

  5

  I am very pleased with them. Everytime I go its a great experience. I always work with Tonya. She is the best!!! The last time I was in there her GM was there and she was very nice to me.

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• C

  Christopher Callies

  2

  They will hit your credit report with a hard inquiry without warning! This brings your credit score down up to 5 points each time and remains on your credit for 2 years. They could easily do a soft inquiry to obtain what they need. The customer service is very good, they are friendly and easy to work with.

  Response from the owner

  Thank you so much for your feedback! We train our employees to be upfront and transparent about every aspect of the loan process. If you feel you did not receive this level of customer service, please contact us at 1-800-504-9101 and formally file your complaint. This way we can forward it to the appropriate parties and provide further training to our employees.

• P

  Phill Hunter

  5

  Very great experience working with Tanya, she was very nice and polite explained details quickly the entire process took less than 20 minutes. my very first time I was so pleased. They also have a great referral program as well

• E

  Erin Kavanaugh

  2

  They're not friendly. The dark, short haired female manager has an ego 5 times the size of the building itself. They've obviously never had the desperate need for cash even when working 40 hour weeks. Wouldn't even call my boss's cell phone; the ONLY phones used at my work are cell phones (minus the receptionist). My waited by the receptionist all day, simply to take their call and say "Yes, (blank) is an employee of mine).

• s

  shanice webb

  5

  I believe her name is Michelle ..she is such a wonderful out going person had a difficult problem with their card that took 2 days to fix she was very professional and was able to solve my problem I really appreciated her out going customer service ❤️❤️❤️

  Response from the owner

  Thank you for your feedback Shanice! It’s what keeps us improving. Your continued trust in our services and suggestions are a vital part of our growth. And for that, we are grateful. We look forward to serving you for years to come.

• J

  J K

  5

  Michelle was absolutely great. Really cares about her job and does it well. Great service!

  Response from the owner

  Thank you for being a loyal customer. We strive to exceed customer expectations and will continue to do our best to meet your financial needs in the future. Your feedback is vital, as we constantly seek ways to improve our services. Thank you!

• j

  jen wenzel

  4

  You get what you come in for. Service is friendly and they are quick. Just understand you will definitely be paying more than what you borrow. I suggest trying other ways of getting a loan but if this is your only option they do help you get what you need.

• J

  Jaime Garcia

  5

  In tough times, Tanya was so pleasant to work with. So supportive and friendly. First experience was great!

  Response from the owner

  Thank you for your business. We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service in the future.

• V

  V B

  5

  Tanya is awesome! Very respectful and helpful. She has great customer service skills!

  Response from the owner

  Thank you V B! We value your trust and confidence in Check Into Cash and appreciate your feedback. We look forward to serving you for many years to come.