Check City W Craig Rd, North Las Vegas

Apply for Your Loan within Minutes!

$2500

Get Started Now!

• c

  corey brown

  5

  I love this store! I often come in for money orders and each time I visit, everyone is pleasant. Special shout out to my most recent teller Britney, she was very kind and helpful.

  Response from the owner

  Hello Corey, thank you for your review. We will share this with Britney and the store team to let them know how we are doing.

• L

  Leo Rodríguez

  5

  Been there a couple times, mostly to get money orders and I have never experienced any issues. Money orders used to be free now they charge $59 cents, which is not bad. If you go on Fridays the line might be longer than usual, I believe people cashing their checks but most of the time there are a couple windows open.

  Response from the owner

  Hello Leo, we are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

• J

  Jesse Estrada

  5

  check city has the best customer service throughout the the hole las vegas valley I've been a customer for a very long time. BelieVE ME WHEN I SAY THERE SERVICE IS TOP NOTCH! I'M A VERY HARD CUSTOMER TO PLEASE! THE WHOLE TEAM AT THIS STORE IS GREAT! 5 STARS!

  Response from the owner

  Hello Jesse, thank you so much for taking the time to share your experience with us. We take pride in knowing our customers are happy with their store experience.

• C

  Carmen Burgos

  1

  They do the most . I've never had to give anyone my check stubs to cash my checks!! It's so ridiculous how much info they need from you . Took my almost an hour to cash an $100 check 🤦‍♀️

  Response from the owner

  Hello Carmen, We're so sorry, it seems your recent visit was not a good experience. Many of our customers are in and out in under two minutes while chasing their regular payroll checks. Once we establish a check cashing history with a particular customer and their employer, the process of verification becomes less burdensome. On occasion when a check is presented from a new maker (check issuer) may have to spend some additional time with verification. Our goal is to complete this process very quickly and professionally. We cash all types of checks, payroll, government, tax refunds, rebates, commercial, small business, insurance and more. Because of our diverse service offering, some checks may take longer to verify than others.

• R

  Rene Santamaria

  5

  My most best favorite manager, ill follow her anywhere she goes Vanessa Santos, Love her service all these years! 5 star service thank you.

  Response from the owner

  Hello Rene, On behalf of Vanessa and the store team, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience and Vanessa will be thrilled to receive such great rating, thank you.

• N

  Nate Murphy

  5

  Cheyenne is the greatest 🙌 ❤ Very Good Customer Service!

  Response from the owner

  Hello Nate, we are incredibly grateful that you took the time out to leave us a 5-Star review.

• M

  Michael Yanover

  1

  The worst customer service ever. I have had bad experiences other places and never felt it necessary to write a review until now. Sat and listened to a conversation about previous customers that was so volger and crude that I felt insulted. When I was finally called up after waiting for over 45 minutes of which most of was by myself, I was then left at the counter while the entire staff decided to go well within ear distance to continue their horrible conversation about yet another customer they felt with. Finally they came to address me but, not until after they all had a big laugh about turning away some poor individual who was seeking help in a time when most of the world is hurting. Just like I probably won't write another review about anyone else, I most definitely will never do business of any kind with check city or it's affiliates.

  Response from the owner

  Dear Mr. Yanover, we appreciate you taking the time to provide feedback about your recent experience in our branch. We hold ourselves to extremely high customer service standards, and we aim to exceed our customers’ expectations by providing exceptional experiences. We are genuinely sorry to hear that we failed to do that during your recent visit. We would like to better understand the specifics of your visit so we can address your concerns to your satisfaction and use your feedback to improve. Our manager has attempted to reach out to you by phone, but has been unable to connect with you. If you would be so kind and return their call at the number provided, or if you prefer you may call our customer commitment line at 866-992-4821. We appreciate your business and look forward to the opportunity to speak with you soon.

• J

  Jeremy Jones (Germ)

  5

  Good place to get a loan when you are in a bind but be careful the interest rates are not the best.

  Response from the owner

  Hello Jeremy, we really appreciate you taking the time to share your rating with us.

• N

  NoaLee Chapa

  1

  Ashley, is who I encountered on this visit to obtain a money order. Upon entering the store, I saw she, Ashley, didn't have a customer. I approached the window. Instead of a greeting, she, Ashley, looked up at me and said, "I am not not ready" and that's when I said and neither are your customer service skills! Instead of a nice greeting like, welcome to check city, give me just a moment to finish this paperwork and I will be right with you, if Ashley had said something in that way I wouldn't be writing this review. She did receive an ear full from me about how rude she was and that her customer service skills needed major attention. If you want to receive ZERO class customer service from Ashley, by all means go to this location, as for me, I won't be going back to this location. 😠 Thanks Ashley for making sure I would never return to your location. 👌

  Response from the owner

  Hey NoaLee, thanks for bringing this to our attention. We totally understand where you're coming from, and will fix this issue immediately so it doesn't happen again in the future. We always strive to have the best customer service and use these reviews as an opportunity to be better. Customer service is very important to us as a company! Thanks for your patience and understanding, we truly value you as a customer and hope we can serve you better next time!

• R

  Regina Bennett

  5

  I actually miss going there to cash my meager paychecks. 😅😅😅😅😅😅😅😅 Everyone is so nice and friendly. Even when they were crowded I didn't mind the wait because I knew that once I got to the window I'd have a pleasant experience. As long as you have verifiable identification, they'll work with you on your needs. I even heard them working with a woman that only had her work identification and a pay stub. Call them if you think you're having an issue. They really go out of their way to accommodate you as much as possible. Always top notch customer service. I miss them. Maybe I'll just drop in, wave, and keep going one day. 😆😆😆😆😆😆😆😆 Keep them guessing.

  Response from the owner

  Thanks Regina! We're so glad that you've always had a great experience with us. Thanks so much for the positive review, we really appreciate your business and hope to see you again soon! :)